Administrator and Billing Support at Upper Manhattan Mental Health Center Inc

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing support, Data entry, Administrative support, Client intake, Electronic health record, Communication, Customer service, Attention to detail, Time management, Medicaid billing, Managed care billing, Documentation, HIPAA compliance, Office administration, Multitasking

Industry

Hospitals and Health Care

Description

Description EMMA L. BOWEN COMMUNITY SERVICE CENTER Also known as UPPER MANHATTAN MENTAL HEALTH CENTER, INC. The Emma L. Bowen Community Service Center is seeking an Administrator & Billing Support to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients. For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds. Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site. For additional information about our organization and programs, please visit us on our website at www.bowencsc.org. JOB DESCRIPTION Position Title: Administrator & Billing Support Reports To: Program Director / Billing Manager Employment Type: Full-Time (On-site) Position Summary The Administrator & Billing Support is responsible for managing the client intake process, ensuring accurate documentation, and submitting required Report to the funders. Also supporting the billing department with timely and compliant authorizations and documentation. This role requires excellent communication skills, strong attention to detail, and the ability to work efficiently in a fast-paced behavioral health environment. Key Responsibilities Billing Support Submit and track authorizations for all new admissions and continued stay services within required MCO timeframe. Assist clients with completing HRA paperwork. Perform eligibility and benefit verification on a monthly basis. Perform additional billing and authorization support tasks as needed to ensure timely reimbursement. Enter client demographic and insurance information into the Electronic Health Record (EHR). Maintain organized intake files (digital and paper) and track missing documentation. Administrative Support Create correspondence and prepare reports or documents (Administrative Report, U.R. and Q.I. reports). Update Quest and enter clients HMO when needed. Maintaining Disposition of non-acceptance Log Book and Equipment Inventory Log Book, Responsible for maintaining HRA RTP reports and filing of all reports and submitted HRA application and correspondence. Responsible for maintaining OASAS Clients DATA system (PAS 45, 48,44). Perform other duties as assigned by the Director. Answer phones, greet visitors, and provide general front desk coverage when needed. Prepare and organize documents, correspondence, and daily reports. Maintain office supplies and assist with operational tasks. Protect confidentiality and comply with HIPAA and agency policies. Reports To: Program Director / Billing Manager Requirements Qualifications High School Diploma required; Associate’s Degree preferred. Minimum 1–2 years of intake, administrative, or healthcare office experience. Experience in behavioral health, substance use treatment, or medical billing preferred. Strong computer and data-entry skills; familiarity with EHR systems a plus. Excellent communication and customer service skills. Ability to multitask while maintaining accuracy. Knowledge of Medicaid and Managed Care billing beneficial (training available). Core Competencies Professional, friendly, and client-centered approach High attention to detail Strong organizational and time-management skills Ability to maintain confidentiality and handle sensitive information Team-oriented with ability to work independently

Responsibilities

The Administrator & Billing Support manages the client intake process, ensures accurate documentation, and submits required reports to funders. Additionally, the role supports the billing department with authorizations and provides general administrative and front desk coverage.