Would you like to be part of an admin team supporting therapists in a busy therapy service? Do you have experience of working in administration with good computer skills and an ability to communicate with patients? Haringey Talking Therapies is looking to recruit a permanent full-time Band 4 Administration and Central Booking Coordinator. We provide therapy to people who have struggle with depression or anxiety. The service has over 100 members of staff and is known for its high quality of service delivery and service design.
The Coordinator post is based at Crouch End Health Centre, but there might be some working from home. It is envisaged that this will continue (dependent upon service need and Trust guidelines).
Haringey Talking Therapies provides services for a diverse population with psychological problems; so it is essential that you are able to communicate sensitively and effectively with people from a variety of backgrounds and with people who need interpreters.
Duties will include receiving and processing referrals, booking appointments, directing patients appropriately, handling enquiries from patients, referrers and other mental health professionals and operating and maintaining the electronic client clinical data management system.
All staff are required to do one out of hours shift (12-8pm) per week.
Should we receive sufficient applications, we will be closing this advertisement before the closing date, so do please apply early if you are interested.
Duties will include receiving and processing referrals, booking appointments, directing patients appropriately, handling enquiries from patients, referrers and other mental health professionals and operating and maintaining the electronic client clinical data management system (IAPTUS).
All staff are required to do one out of hours shift (12-8pm) per week.
Should we receive sufficient applications, we will be closing this advertisement before the closing date, so do please apply early if you are interested.
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

To provide an efficient and effective administrative service for Haringey Talking Therapies
Facilitate the smooth flow of patients through the service from opt in to treatment
To maintain and operate the patient clinical data management system for the service
To manage a high level of patient contact in difficult circumstances – talking to distressed patients in a high pressured environment
To manage a high volume of work – the need to continually meet targets; maintain quality of work and manage pressure in helping and facilitating a team of over 100 staff members (WTE 55