Administrator (Asset Management) at Greenfix Property Care

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

29770.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, IT Skills, Database Skills, Administrative Duties, Data Entry, Customer Enquiries, Appointment Bookings, Complaint Handling

Industry

Household Services

Description

Please apply online via the link provided. Administrator (Asset Management) Salary: £29,770 per annum plus eligibility to earn up to 5% performance related bonus Contract: Fixed-term Contract until June 2026 Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced Administrator to join our Asset Management team and provide support to ensure an effective repairs service is provided to all Newlon residents. You will have a wide range of administrative duties including sending out letters, updating cases, monitoring work emails, making after care calls and satisfaction surveys, data entry, uploading certificates and assisting in meetings. You will also be required to handle customer enquiries that relate to these areas of work. With proven experience of working in a customer-led service environment, dealing successfully with appointment bookings and customer complaints, you will have first class customer service and communication skills with the ability to deal with awkward customers and express yourself clearly. Good IT and database skills are also essential, along with an understanding of repair issues relating to maintenance of properties. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and to apply, please click on the apply link above. Closing date: 23:59 on Tuesday 9 December 2025. Online assessments will be held between Friday 12 and Sunday 14 December 2025. Interviews will be held in-person at our offices in Hale Village on Wednesday 17 December 2025. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.

Responsibilities

Provide administrative support to the Asset Management team to ensure effective repairs service for residents. Handle customer enquiries and perform a variety of administrative tasks including data entry and monitoring work emails.