EXPERIENCE AND QUALIFICATIONS:

• At least two years’ experience of working within an administrative role.
• ‘A’ levels and or equivalent qualification.

PURPOSE OF THE JOB:

To serve as the first point of contact for enquiries from members and the public via the phone, email and post. To provide exceptional customer service by responding to enquires, providing information when possible and directing them to the appropriate team member when necessary. To support day-to-day office communication and coordination. To provide administrative support for all aspects of the business as required.
The successful candidate will join our team working 18 hours a week as part of a job share arrangement, working alongside our current administrator to ensure seamless full-time administrative coverage.

ADDITIONAL RESPONSIBILITIES:

• The role includes flexibility to undertake additional duties as business needs evolve, with consideration given to aligning new responsibilities with the successful candidate’s professional development goals and career aspirations.
  This job description may be amended by management through consultation with the post holder to reflect changes in the role and the development of the Association of Reflexologists, as laid down in the contract of employment.