Administrator - Birmingham Law School - 98419 - Grade 4 at University of Birmingham

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

28768.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Processing, Report Generation, Stakeholder Management, Query Resolution, Process Improvement, Secretarial Support, Event Administration, Procurement, Budget Tracking, IT Systems Usage, Communication, Organization, Customer Service, Initiative, Equality And Diversity Awareness

Industry

Higher Education

Description

Position Details Birmingham Law School Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £27,166 to £28,768, with potential progression once in post to £32,145 Grade: 4 Full Time, Permanent Closing date: 22nd March 2026 Interview scheduled to take place week commencing 30th March 2026 Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens. Find out more about the benefits of working for the University of Birmingham [https://www.birmingham.ac.uk/jobs/staff-benefits] Background Birmingham Law School (BLS) is one of five Schools in the College of Arts and Law with almost 2,000 students and around 100 staff. People are at the heart of what we are and do. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. The Centre for Professional Legal Education and Research (CEPLER) within the Law School provides students with opportunities beyond their academic studies to develop skills, experience and employability. CEPLER also undertakes research into legal education and the legal profession, and delivers innovative, practice led approaches to teaching. As this post reports to the CEPLER Senior Administrator and offers administrative support to the CEPLER management team within Birmingham Law School. The post holder will provide services to students and academic staff across the range of CEPLER activities. Role Summary To provide proactive administrative support in the relevant department, working as part of a team or on own initiative. You will have the ability to manage your work without needing to refer to others for most of your time. In order to flexibly use resource you may be given the opportunity to work in different areas of the department or wider University. Administrators may work in any area of the University; with large groupings in HR, Finance, and School/College Hubs. You will be able to develop a wide range of skills, both technical and administrative, and may also have the opportunity to lead on specific tasks within a team. Main Duties * You will act as a point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on University processes and procedures, answering queries promptly, providing guidance and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere. * Regularly communicate relevant information to students, staff and external contacts. * Provide administrative support for diary or event planning. * Process data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and escalating any issues as appropriate. * Use a variety of complex University systems and processes to research, manipulate, analyse and interpret sets of data, and produce routine reports. * Maintain working relationship with key stakeholders, fielding queries, receiving and dealing with any disputes or complaints and resolving promptly. * Offer advice and support to others on area of activity. * Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate. * As required, provide a professional secretarial service to relevant committees and meetings. * Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others. * Provide CEPLER content for the weekly BLS Student Newsletter. * Assist with CEPLER event administration including catering arrangements, event preparation, on the day support and post-event duties. * Procurement of goods and services through purchase requisitions and invoices, ensuring tracking of budgetary spend. Required Knowledge, Skills, Qualifications, Experience * Evidence of the skills and ability to undertake the role. * GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification). * Good IT skills with working knowledge of standard Microsoft Office software. * Ability to take responsibility for specific tasks, carrying out duties without needing to refer to others, with scope for some choice and using your own judgment. * Ability to work on your own initiative. * Ability to proactively contribute to improving processes and for proposing new ways of working. * Excellent communication skills, with the ability to communicate clearly and effectively with others. * Well organised with the ability to prioritise work proactively, independently and as part of a team. * A good understanding of how to deliver excellent customer service. * Experience of using and maintaining complex work systems e.g. student databases/finance record systems/HR systems or equivalent, and an aptitude for learning new IT packages and systems. * Experience of supporting committees in a secretarial capacity. * The ability to cope with change in a fast moving, dynamic environment where change is often required immediately. * An understanding of the importance of equality and diversity in the workplace. * The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures and how to respond to issues in line with relevant policies and procedures. Dimensions You will not be required to line manage anyone in this role or manage a budget. Planning and organising You will be required to manage and prioritise a varied workload to deliver within required time frames. There is also a need to maintain an awareness of activity across the department and wider University as appropriate. Problem solving and decision making You will be working under the direction of a senior manager, but with the autonomy to deliver the outputs required. You will be working within the framework of existing policies, processes and procedures for the department. You will take day to day decisions on what advice to give and for responding to and resolving queries. Internal and external relationships This role will be liaising with internal colleagues and stakeholders, and external stakeholders as well with an expectation on maintaining good working relationships with all. Informal enquiries to Caroline Bowen, email: c.j.bowen@bham.ac.uk [c.j.bowen@bham.ac.uk] or Claudio Pulisciano, email: c.c.pulisciano@bham.ac.uk [c.c.pulisciano@bham.ac.uk] View our staff values and behaviours here [https://www.birmingham.ac.uk/about/our-strategy/our-values] Use of AI in applications: We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website [https://www.birmingham.ac.uk/university/about/equality/index.aspx].

Responsibilities

The role involves providing proactive administrative support to the CEPLER management team within the Birmingham Law School, acting as a primary point of contact for accurate and timely information dissemination to internal and external stakeholders. Duties include processing data, maintaining system records, assisting with event administration, and managing procurement activities.