About the job

About Bradwell MaintenanceBradwell Maintenance is a well-established, property maintenance company delivering reliable, high-quality services across Greater Manchester. We work with landlords, letting agents and commercial clients and have built a strong reputation through professionalism, responsiveness, and doing things properly.As the business continues to grow, we’re looking for an organised, intelligent, and proactive Administrator to join our team and play a central role in keeping our operations running smoothly.

The RoleThis is a varied and fast-paced office-based role at the heart of the business. You’ll be responsible for Handling incoming enquiries, speaking with customers and contractors, and ensuring work is scheduled, tracked, and completed efficiently.You’ll deal with a wide range of enquiries, help manage workflow, and support both the operational and commercial side of the business. This role would suit someone who enjoys problem-solving, communicating with people, and taking ownership of their work.There is genuine scope to develop this role as the business grows, particularly for someone interested in property, operations, or office management.

• Key ResponsibilitiesHandling incoming calls, emails, and messages from customers and contractors
• Logging new jobs accurately and updating internal systems
• Scheduling trades and subcontractors
• Liaising with customers to confirm details, arrange access, and provide updates
• Chasing quotations & Invoices, including following up where required
• Assisting with basic accounts tasks and system communications
• Supporting workflow by helping source and onboard new subcontractors
• Maintaining accurate records of jobs, conversations, and documentation
• Carrying out general office administration and supporting the wider team
• Assisting with health & safety checks and general compliance tasks
• Supporting with online presence of the company including Social Media

• About YouWe’re less concerned with formal qualifications and more interested in attitude, capability, and potential.You are likely to be:Organised, methodical, and comfortable assessing and prioritising own workloads
• Confident speaking to customers and contractors by phone and email
• Comfortable using Microsoft Office and learning new systems
• Proactive, reliable, and willing to take responsibility
• Interested in property, maintenance, or how a service business operates

Experience in an office, customer service, property, or service-based environment would be helpful, but not essential for the right person.

• What We OfferCompetitive salary (depending on experience)
• Full-time, stable position with a growing local business
• Training and support to develop your skills
• Clear opportunities to take on more responsibility over time
• 21 days holiday plus bank holidays (increasing with service)
• Pension scheme
• Supportive, friendly team environment
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