Your responsibilities will include:

• Responding to new patient enquiries by telephone, email and other communication channels
• Calling new enquiries and prospective patients to discuss their needs and arrange consultations
• Scheduling consultations, procedures and follow-up appointments
• Managing clinicians’ diaries and coordinating clinic schedules
• ⁠Providing secretarial and administrative support to consultants and the wider clinical team
• Maintaining accurate patient records and administrative documentation
• Collecting patient payments and supporting accurate payment administration
• Communicating appointment, treatment and payment information clearly to patients
• Coordinating with dermatologists, plastic surgeons and other healthcare professionals
• Supporting patients throughout their journey with Apex Clinic
• ⁠Following up enquiries and patients where appropriate
• Helping ensure clinics run efficiently and on time
• Supporting the management team with the day-to-day operation of the clinic
• Assisting with the development of administrative systems and processes as the clinic grows
• Taking on increasing operational and management responsibilities over time
• 
  

Your responsibilities will include:

• Responding to new patient enquiries by telephone, email and other communication channels
• Calling new enquiries and prospective patients to discuss their needs and arrange consultations
• Scheduling consultations, procedures and follow-up appointments
• Managing clinicians’ diaries and coordinating clinic schedules
• ⁠Providing secretarial and administrative support to consultants and the wider clinical team
• Maintaining accurate patient records and administrative documentation
• Collecting patient payments and supporting accurate payment administration
• Communicating appointment, treatment and payment information clearly to patients
• Coordinating with dermatologists, plastic surgeons and other healthcare professionals
• Supporting patients throughout their journey with Apex Clinic
• ⁠Following up enquiries and patients where appropriate
• Helping ensure clinics run efficiently and on time
• Supporting the management team with the day-to-day operation of the clinic
• Assisting with the development of administrative systems and processes as the clinic grows
• Taking on increasing operational and management responsibilities over time
•