IN THIS POSITION YOU WILL….

be responsible for providing a full spectrum of broking administrative support for the broking team for new and/or renewal business with a primary focus on commercial insurance lines. Your role will involve producing high-quality policy administration service and offering exceptional support to both internal and external customers. You can expand your knowledge across a broad range of commercial insurance products, with support to grow, take initiative, and thrive as part of a dynamic and collaborative team.

YOU WILL REQUIRE THE FOLLOWING QUALIFICATIONS AND SKILLS

• At least a GCE ‘O’ certificate holder or above with at least 1 year of relevant experience in insurance broking industry handling commercial insurance classes.
• Must have a Certificate in General Insurance (BCP, PGI, CGI).
• Self-starter with good problem-solving, communication and time-management skills.
• Able to work independently and as a team player in a fast-paced and dynamic environment.
• Good command of oral and written English. Fluency in oral Mandarin Chinese is preferred.
• High attention to details and accuracy.

• Providing exceptional administrative support to broking team including co-servicing corporate client for new and renewal accounts.
• Ensuring timely back-end support of insurance proposal, cover notes and policies.
• Processing and follow up on policy renewals, documents, endorsements, and billings accurately and efficiently. Ensuring policy processing is compliant with company policies and procedures, as well as with regulatory requirements.
• Managing Foreign Worker Bond queries and transmission instructions to Insurers.
• Conducting accuracy checks on policy documents received from Insurers.
• Assisting credit control department in following up on premium collections when required.
• Handling miscellaneous documentation and record-keeping tasks to ensure customer records, policy documents, and related documentation are maintained accurately, timely and in an orderly manner.
• Provide support by handling phone calls and walk-in customers in the absence of the receptionist.
• Performing other ad-hoc assignments which may be assigned as and when required.