How you’ll make a difference:
As an Administrator for the Business Support Team, you will provide a fully comprehensive business and administration service to the Preventative Services Team in North Locality, ensuring compliance with statutory requirements of the department in a constantly changing environment.
Our team makes a real difference, working alongside professionals to ensure the best possible outcomes for children and young people within South Gloucestershire. Your work helps the team, council and other partner agencies to support and safeguard vulnerable families in the community.

What you will be doing:

• Working alongside our experienced staff, you will act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.
• Day to day, you will provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented. This may include minute taking for key meetings.
• You will have the opportunity to learn how to research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
• It will be key for you to collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
• You will be taught how communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
• We require you to accurately record and assist in the monitoring and maintaining of budgets, financial information and resources.

What we need from you:

• We require you to hold an NVQ 2 or 3 GCSE’s grades C/4 or above or have equivalent qualification or relevant experience in office administration.
• It is essential that you can communicate effectively with customers, professionals and partnership agencies using a variety of media e.g. email, phone, face to face etc.
• You will have great IT skills, able to format documents to a high standard and have experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
• We require you to have experience in using databases, including running standard reports, analysing data and presenting findings, together with experience of basic financial procedures i.e. petty cash, invoicing etc.
• Although not essential, you may have experience of dealing with challenging calls from and to young people regarding life skills and life experiences.

What you need to know:

• This is a part-time role, working 18.5 hours per week. Your salary will be pro-rated to hours worked.
• This is for a limited term contract ending 31st December 2026.
• This role is hybrid, with a mixture of working at our Patchway Hub office and working from home.

WE’RE MAKING A DIFFERENCE, BE PART OF IT!

To view the full job description, please click this link: Locality Business Support Officer - Job Descriptio

• Working alongside our experienced staff, you will act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.
• Day to day, you will provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented. This may include minute taking for key meetings.
• You will have the opportunity to learn how to research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
• It will be key for you to collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
• You will be taught how communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
• We require you to accurately record and assist in the monitoring and maintaining of budgets, financial information and resources