REQUIREMENTS:

• Experience in IT support / on-site technical support, including remote hands, incident response, workstation rollouts, and relocations.
• Experience with server and rack hardware installation, especially Dell or HPE, as well as UPS installation, cabling, and connectivity testing.
• Knowledge of network troubleshooting, ideally with HPE Aruba networking and Sophos firewalls.
• Experience supporting Lenovo / HP clients and notebooks, printer setup, and peripheral troubleshooting.
• Familiarity with VMware virtualization, Veeam Backup & Replication, SLA readiness, and technical documentation.

Are you interested?

If so, please send your most recent CV to recruiting@wynwd.com as well as your earliest possible starting date.

When sending over your details, please include a self-assessment (0-10, 10 = expert level) in the following areas:

• Server & Rack Hardware Installation (Dell/HPE)
• UPS Installation & Cabling
• Network Troubleshooting
• HPE Aruba Networking
• Sophos Firewalls
• Structured Cabling & Connectivity Testing
• Remote Hands Support
• On-site Incident Response
• SLA & Response Readiness
• Technical Documentation & Reporting
• Workstation Rollouts & Relocations
• Lenovo & HP Client/Notebook Support
• Printer Setup & Troubleshooting
• VMware Virtualization
• Veeam Backup & Replication