Administrator, Dealer Customer Service at Ricoh

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

40000.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Order processing, Data analytics, Reporting, Verbal communication, Written communication, Active listening, Negotiation, Problem-solving, Time management, Detail oriented, MS Office

Industry

IT Services and IT Consulting

Description

Position Profile: The Co-op, Dealer Administrator, acts as a member of the Dealer Operations Team, and assists with supporting our Dealer partners in processing Orders, responding to emails and supporting the Dealer Operations team. Job Duties & Responsibilities: * Processes Dealer Orders as required * Obtains and confirms Dealer Installs * Supports Supervisor with analytics and reporting * Other duties as assigned by manager. Qualifications (Education, Experience and Certifications): * University or College level Business Degree or Diploma * Minimum of 1 year of experience in Customer Service or equivalent environment Knowledge, Skills and Abilities: * Excellent verbal and written communication skills, as well as effective listening skills * Customer Focused, with excellent negotiation skills, and problem-solving skills * Effective time management skills and detail oriented * Fast learner * Advanced proficiency in the use of MS Office applications Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: * Select the medical, dental, life, and disability insurance coverage that fits your needs. * Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. * Augment your education with team member tuition assistance programs. * Enjoy paid vacation time and paid holidays annually. * Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Responsibilities

The administrator supports the Dealer Operations team by processing dealer orders and confirming installations. They also assist the supervisor with analytics, reporting, and general administrative tasks.