OVERVIEW

We are seeking a dedicated and detail-oriented Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our organisation by managing incoming communications, handling administrative tasks, and ensuring the smooth operation of the laboratory. This position requires IT proficiency, and strong organisational skills to manage various tasks efficiently.

SKILLS & QUALITIES

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in record-keeping.
• Competence in Microsoft Office and practice management software (or willingness to learn).
• Professional telephone and email etiquette.
• Ability to remain calm and courteous under pressure.

QUALIFICATIONS & EXPERIENCE

• Previous experience in reception, administration, or customer service (essential).
• Experience in a dental, medical, or laboratory setting (desirable).
• Knowledge of dental terminology and laboratory processes (advantageous but not required – training can be provided).
  Job Type: Full-time
  Pay: Up to £30,000.00 per year

Ability to commute/relocate:

• London TW7 5FR: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

ADMINISTRATIVE DUTIES

• Maintain accurate records of incoming and outgoing cases.
• Log, track, and organize dental impressions, prescriptions, and completed work.
• Process invoices, payments, and maintain billing records.
• Manage office supplies and place orders when required.
• Ensure compliance with data protection and confidentiality policies.

OTHER DUTIES

• Keep office areas tidy and professional.
• Assist the laboratory manager with administrative support as required.
• Contribute to a positive, professional, and efficient working environment.