We are seeking an experienced Contract Support Administrator to assist with delivery of our prestigious Defence Projects. Working primarily from our offices based at RAF Honington, using a bespoke diary management system, to effectively schedule works to provide a quick and efficient service in ensuring resident concerns are attended and completed within the agreed timeframe. This is a fast paced and busy working environment, dealing with inbound and outgoing calls and maintaining databases and engineer’s information and diaries as required.
As the Contract Support Administrator, you will liaise with and co-ordinate the team, the engineers and sub-contractors to deliver works on time and on budget. You will oversee the investigation of complainants and respond to queries for clients, tenants and staff swiftly and effectively, offering resolution with minimum impact on service delivery.
You will be the first point of contact between the client and the engineer or contractor; assist with the delivery of management information and attend team meetings and assist with recording and maintaining data for reporting.