JOB SUMMARY

The Estates and Facilities Department covers a very large and diverse range of duties, which means that you would interact closely with many stakeholder groups on a wide range of matters. You will work as part of a small proactive team of NHSBT staff and contractors who are customer focused and have a can do attitude, enabling colleagues across the organisation to carry out their duties efficiently and effectively.

EXPERIENCE AND KNOWLEDGE

• Proven administrative experience preferably in a service environment.
• Experience of dealing with contractors or suppliers.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).

QUALIFICATIONS AND TRAINING

• NVQ level 3 in Facilities or Business Management Administration or other related subject or equivalent experience.
• GCSE or equivalent in English and Maths.
• Demonstrates commitment to own continuous learning and development (CPD).

ABOUT US

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we’ll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
This vacancy will close at 23:59 on Thursday 21st August 2025.
Interviews are anticipated to be held on or after 2nd September 2025 subject to confirmation.
For informal enquiries, please contact Krzysztof Kochanek, Estates & Facilities Manager, via email at krzysztof.kochanek@nhsbt.nhs.u

MAIN DUTIES

In this role, you will provide a responsive and proactive service, in a customer-oriented environment where teamwork and communication are key to its success. Typically, your duties will involve:

• Providing local site administrative services and coordinating a range of stakeholders such as external suppliers and contractors.
• Acting as first point of contact for internal and external contacts including staff, donors, members of the public, contractors, and suppliers.
• Supporting general office duties for example photocopying and scanning documents
• Carrying out data entry ensuring all records are up to date and accurate.
• Opening and sorting post and handling routine correspondence.
• Maintaining manual and electronic filing systems.
• Receiving and making telephone calls.