Administrator - Facilities Helpdesk at NAVANTIA UK

Belfast, Northern Ireland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, IT Skills, Communication, Time Management, Report Compilation, Meeting Coordination, Visitor Management, Document Production, Filing, Procurement Processes, Autonomy, Initiative, Customer Service, Problem Solving, Attention to Detail, Team Support

Industry

Shipbuilding

Description

Company Description Navantia UK is a UK incorporated company, subsidiary of Spanish Navantia, created to work with UK industrial partners in shipbuilding, defence and in offshore wind energy. With a history that goes back more than 300 hundred years, Navantia is a world reference in the design, building, integration and life cycle support of state-of-the-art war ships for the Spanish Navy and international customers and has extensive experience in ToT programmes. Job Description Key Responsibilities & Accountabilities Work with only general supervision to answer calls, messages and emails from staff across the Belfast site reporting requests and defects. Compile computer-based lists of requests and defects for the facilities technical team to assess and prioritise. Record the assessed lists of jobs in prioritised order to allow management and supervisors to see ongoing jobs outstanding. Enter completion time data received from facilities technical team when work is completed. Monitor times between issue raised and issue addressed. Compile reports to show these response times. Book meetings in calendars, book rooms and take minutes from team and other management meetings, publish the actions generated and track actions being completed. Support visits to the site by facilities visitors, contractors and suppliers. Arrange access through security system, develop and send joining instructions, necessary inductions and occasionally meet and escort visitors as required by facilities management team. General administration including producing documentation, photocopying, filing of records electronically and in hard copy and ensuring stationery stocks are maintained at required levels. Following familiarisation and briefing - support facilities team by administering purchase requests, receipts, invoices and incoming mail. Following familiarisation and briefing – engage with external contractors and suppliers to assign jobs to them following our procurement processes using our IFS electronic system. Qualifications Education and Experience Completed high-school education with GCSE or equivalent in Maths and English. Administrative and IT qualifications at Level 3 or experience that could be considered equivalent. Experience as an administrator with a high degree of autonomy in a busy and fast-moving environment, used to working on their own initiative. Additional Information Competitive base salary Company pension 249.75 hours holiday If you experience difficulties or are unable to apply for a role on-line please contact us at [email protected] and one of the team will be in contact to help you.

Responsibilities

The Administrator - Facilities Helpdesk will manage requests and defects reported by staff, compile lists for prioritization, and monitor response times. Additionally, the role includes general administration tasks and support for facilities management activities.