EDUCATION AND/OR TRAINING:

• High School Diploma or equivalent
• Vocational training or certification in facilities management, HVAC, plumbing, electrical systems, or related fields is a plus
• Familiarity with maintenance management software (e.g., Cherwell) a plus
• Proficient with hand tools

RELEVANT WORK EXPERIENCE:

• Experience in facilities management, including hands-on experience with maintenance and repairs of buildings, furniture, and systems
• Experience with fire safety and security systems, OSHA and ADA regulations, and identifying and addressing unsafe facility conditions
• Prior experience ordering and managing building maintenance supplies a plus

Planning/Organizing/Managerial Knowledge:

• Strong diagnostic and problem-solving skills
• Self-motivated, independent, and reliable with a strong work ethic
• Performs work ethically
• Identifies and removes barriers to productivity
• Follows through on assigned work and responsibilities
• Demonstrates attention to detail and commitment to doing quality work
• Effectively manages and documents time and consistently meets deadlines
• Achieves the highest standard of excellence by consistently demonstrating accuracy, thoroughness and effectiveness
• Recognizes one’s own strengths and opportunities for growth
• Adjusts quickly to new or changing assignments and resources
• Maintains enthusiasm and energy under difficult or adverse situations
• Accurately documents repair process, steps taken, and actions performed on vehicles

COMMUNICATING & INFLUENCING SKILLS:

• Ability to read, interpret and transcribe data in order to maintain accurate records
• Ability to read service and repair manuals
• Ability to read work orders and understand concerns
• Provides timely, accurate and thorough documentation of cause and correction
• Expresses facts and ideas in a clear and organized manner in both oral and written communication
• Effectively offers support to other team members
• Listens openly and carefully to others’ ideas and suggestions
• Gathers, clarifies, and applies information while giving full attention to the speaker
• Consistently earns trust, loyalty and respect of others
• Applies emotional intelligence in responses and reactions
• Displays professionalism and remains composed when faced with challenges
• Demonstrates consistency between words and actions
• Learns from experience; modifies behavior to be more effective
• Makes external and internal customers and their needs a primary focus of actions
• Gathers any necessary information to successfully service both internal and external customers
• Takes personal responsibility for customer satisfaction and loyalty
• Demonstrates an aptitude for customer service

Please refer the Job description for details