Closing Date: 10.07.25
Shortlisting to take place after closing date: commencing 11.07.25
Interview expected to take place in the week following commencing 29.07.25 –
The jobholder will work as part of the Healthcare Contracts & Overseas Visitor Team providing comprehensive administration support as well as ensuring that contact with patients and Trust staff are dealt with professionally and promptly in line with set service standards. The post will involve the use of the Trust’s Electronic Patient Record (EPR) system, Healthcare Contract Databases, along with liaising with other internal teams as well as external agencies and GP practices, amongst others.
To provide administration and clerical support to the Healthcare Contracts & Overseas Visitors Services, ensuring departmental targets and compliance with standard operating procedures and carry out other administration / clerical duties as required to support the team, in order to maintain consistency and continuity of service.

Handle telephone and email enquiries efficiently and professionally.
Access and update patient records using electronic systems (e.g. EPR, NCRS).
Support appointment booking and evidence checking processes.
Maintain accurate data entry and record management across multiple systems.
Liaise with patients, internal departments, and external stakeholders.
Prepare and distribute correspondence, reports, and promotional materials.
Assist with training days, meeting arrangements, and general team support.
Follow GDPR, safeguarding, and confidentiality standards at all times.
Contribute to departmental projects and continuous service improvement.
Flexibly support other departments across the Trust when required.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people
We are one team
We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
We can offer staff gymnasiums on both hospital sites, a final salary pension scheme, including life assurance cover and advice on childcare.
Please refer to the attached Job Description and Person Specification for more information about the role