Administrator

at  Hickton Group Ltd

RESOURCE ADMINISTRATOR

LOCATION: Office based at Amber Court, 51 Church Street, Elsecar, Barnsley, S74 8HT
HOURS: 37.5 hrs per week, Monday to Friday

ABOUT THE ROLE

Hickton Quality Control is the UK’s largest provider of Clerk of Works services. Based within our Head Office in South Yorkshire, we require a well-organised, computer literate individual to join the Resource team to assist with the smooth running of our onsite operations.
The successful applicant will be the first point of contact for the site inspectors, and responsible for ensuring clients receive inspection reports that are in-line with our quality standards and received with-in a timely manner.
We pride ourselves on the quality of our service and this role is key to this, enabling the successful applicant to be involved with a variety of on-site projects and be part of a welcoming and professional team.

+ ABOVE AVERAGE COMPUTER SKILLS ARE A MUST - PLEASE COMPLETE THE SKILLS ASSESSMENT AT THE END OF THE APPLICATION TO BE CONSIDERED FOR THIS ROLE

• Excellent communication and interpersonal skills
• Ability to work to deadlines
• Excellent organisational and grammar skills
• Able to work with a team and collaborate effectively
• IT literate and confident using Email, Microsoft word and Microsoft excel.

ROLES AND RESPONSIBILITIES

• Monitor “Reports Received Schedule” and chase up any non-submissions.
• Audit Clerk of Works reports in line with QA.
• Support organisation of holiday cover for site staff and end of defects inspections.
• Communicate with clients and Clerk of Works throughout projects.
• Archive projects and request relevant information.
• Arrange meetings as required.
• Contact clients to see if extra visits are required when a project is approaching completion.
• Request testimonials/customer feedback.
• Update monthly KPI’s.
• Create and post out ID badges to the Clerk of Works.
• Order and post PPE as required.
• Provide administration assistance to the Resource Team.
  This job description only contains the main duties relating to this post and does not describe in detail all the duties required to carry them out, and there will be an expectation that the post holder will carry out other duties that reasonably fall within the general nature of the level of responsibility of the post. The responsibilities contained within this job description are subject to annual review and may need to be adjusted in line with service developments.