Administrator - Hultquist Place at Lutheran Social Services of Southern California

Jamestown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

115000.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Staff supervision, Regulatory compliance, Quality assurance, Budget management, Strategic planning, Operations management, Customer service, Mentoring, Communication, Policy development, Healthcare administration, Financial performance monitoring, Staff development, Community engagement

Industry

Non-profit Organizations

Description

Administrator - Assisted Living (Hultquist Place) Jamestown, NY (On-Site) Full-Time | Exempt Salary: $90,000 – $115,000 annually Reports to: Chief Executive Officer About Lutheran Jamestown Lutheran Jamestown has been serving the Jamestown, NY community since 1886. The organization provides a broad range of services for seniors and youth with special needs across Western New York. Through compassionate care and community-focused programming, Lutheran Jamestown continues its long-standing mission of service and support. Position Summary Hultquist Place Assisted Living Facility, a subsidiary of Lutheran Social Services Group, Inc., is seeking an experienced Assisted Living Program Administrator to join its leadership team in Jamestown, NY. The Administrator will foster a culture centered on exceptional customer service and high levels of satisfaction for residents, families, and staff. This role ensures compliance with New York State Department of Health regulations and organizational policies established by the Board of Directors. The Administrator directly supervises seven staff members and provides leadership to a team of approximately sixty employees. Key Responsibilities * Develop and implement internal quality measures aligned with organizational goals and continuous improvement initiatives * Coach, mentor, and support staff development and leadership growth * Coordinate with department heads to ensure quality service delivery and timely resolution of concerns and complaints * Maintain strong communication with residents, families, and staff, ensuring timely response to inquiries * Lead team-based work systems and facilitate regular staff meetings * Develop, implement, and enforce facility policies and procedures in alignment with regulatory requirements * Ensure all services reflect the facility’s mission, philosophy, and strategic goals * Serve as a key advisor to the CEO regarding operational concerns, service delivery, and organizational needs * Ensure full compliance with NYS Department of Health regulations * Oversee Quality Assurance and Safety programs, including quarterly reporting to the Board of Directors * Participate in strategic planning and organizational development initiatives * Identify and recommend capital and operational needs of the facility * Partner with Finance to develop and manage annual operating budgets * Monitor financial performance and adjust operations to meet fiscal goals * Collaborate with HR to ensure effective staffing, training compliance, and policy implementation * Promote positive public relations and strengthen community engagement * Pursue ongoing professional development and encourage staff education and training Qualifications Minimum Requirements: * Associate degree in a related field with 3+ years of relevant experience, including 2+ years in a supervisory role; or * Bachelor’s degree in a related field with 2+ years of supervisory experience * Minimum age of 21 * Demonstrated leadership experience in healthcare, residential care, social services, or a related field * Experience supervising staff, managing operations, and coordinating programs * Strong professional references demonstrating good character and leadership ability Preferred: * Bachelor’s degree in Healthcare Administration, Human Services, Business, Social Work, or related field * Experience in assisted living, skilled nursing, or long-term care settings * Proven ability to lead teams and manage operations effectively * Financial and budget management experience * Knowledge of NYS Department of Health regulations * Licensed Nursing Home Administrator (LNHA) credential welcomed but not required Why This Role / Why Work Here This is a high-impact executive leadership opportunity within a mission-driven organization with nearly 150 years of service to the region. Hultquist Place offers the opportunity to directly shape the quality, compliance, and culture of a 96-bed assisted living program within a stable and growing senior living organization. We offer: * Executive-level leadership responsibility with direct influence on operations and quality outcomes * Strong interdisciplinary leadership structure supporting clinical, admissions, and medication management functions * Opportunity to lead transformation, quality improvement, and systems alignment across ALP and LHCSA services * Competitive salary within a mission-based nonprofit environment * Generous and comprehensive benefits package designed to support employee well-being, financial security, and work-life balance * Supportive executive team and long-standing organizational stability * Professional growth and leadership development opportunities * A values-driven culture focused on dignity, respect, and excellence in care We look forward to connecting with experienced leaders who are ready to make a meaningful impact in senior living. Lutheran Social Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws.

Responsibilities

The Administrator is responsible for overseeing the daily operations of the assisted living facility, ensuring compliance with NYS Department of Health regulations. They will lead a team of sixty employees, manage budgets, and foster a culture of exceptional customer service and quality care.