JOB SUMMARY:

The Grooming Salon Administrator is responsible for managing the front desk operations, maintaining smooth daily workflow, and providing excellent customer service. This role supports both clients and grooming staff, ensuring appointments are efficiently scheduled, records are accurately maintained, and the salon remains clean, organized, and welcoming.

QUALIFICATIONS:

• High school diploma or equivalent (associate degree preferred)
• Prior experience in administrative, receptionist, or customer service roles (pet care or grooming industry experience is a plus)
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with salon management software or booking systems
• Comfort around animals and a general knowledge of pet breeds and grooming terminology is helpful

ADMINISTRATIVE DUTIES:

• Maintain accurate client and pet records using salon software.
• Track grooming schedules, staff availability, and salon calendar.
• Manage supply inventory; place orders for grooming and office products as needed.
• Generate daily, weekly, or monthly reports for management.
• Assist with payroll or timesheet tracking as required.