JOB OVERVIEW

We are seeking a highly organised and detail-oriented Administrator to join our team. The ideal candidate will possess strong office experience and administrative skills, providing essential support to ensure the smooth operation of our organisation. This role requires proficiency in various computer applications, excellent phone etiquette, and the ability to manage multiple tasks efficiently.

QUALIFICATIONS

• Previous office experience is essential, with a focus on administrative roles
• Proficient computer skills, including typing speed and accuracy
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
• Experience with QuickBooks is advantageous but not mandatory
• Strong organisational skills with the ability to prioritise tasks effectively
• Excellent phone etiquette and interpersonal communication skills
• Attention to detail in data entry and document management

SKILLS/EXPERIENCE REQUIRED

• Advanced user of Microsoft Office Programmes (Word, Excel)
• Experienced with Outlook
• Attention to detail is a must
• Quick learner
• Ability to work under pressure and meet the deadlines
• Excellent written and verbal communication
• Ability to work independently and good as a team member

• Processing client’s files
• Dealing with emails
• Answering phone calls
• Meeting, greeting, billing clients who are predominantly pilots and aviation professionals
• Processing client’s files, typically pilot medical records
• Dealing with email enquiries relating to bookings, billings and general questions
• Answering phone calls from pilots or their employers (airlines)