JOB TITLE: ADMINISTRATOR: LASTING POWERS OF ATTORNEY ADMINISTRATOR (LPA)

Reports to: Supervisor of the LPA Department
Location: 219-221 Worcester Road, Malvern Link, Worcestershire WR14 1SU

JOB SUMMARY:

Are you a dedicated professional with a passion for providing exceptional customer service and managing legal documents? Our LPA Department is looking for an LPA Administrator to join our skilled team. You’ll be responsible for drafting, amending, and checking legal documents, liaising with clients and third parties, and ensuring our processes are followed to achieve high client satisfaction, accurate paperwork, and operational efficiency.

SKILLS AND QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Proven ability to manage multiple tasks in a fast-paced environment.
• Exceptional prioritisation and problem-solving skills.
• Ability to identify complex cases and seek assistance when needed.

• Draft and amend Wills, LPAs, and related documents while upholding our high standards.
• Communicate effectively with clients and paralegals via email, phone, and post.
• Maintain accurate and organised client files and records.
• Ensure compliance with relevant laws and regulations.
• Provide exceptional customer service and build strong client relationships.
• Collaborate with other departments to support company initiatives and goals.
• Identify and solve problems efficiently, managing multiple tasks and meeting tight deadlines.