At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.
The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.
An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancies within the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.
This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.
The City wishes to thank all applicants for their interest, but only those candidates selected to advance in the recruitment will be contacted. Note that only those candidates eligible to legally work in Canada will be considered.
Network Administrator
Job Code: 083 (NOC 22220)
Department: Business and Technology Systems
Job Summary:
The incumbent provides technical network administration, support, and maintenance for the City’s network, telecommunications and connectivity infrastructure and services.

Duties and Responsibilities:

• Administer, install, configure, update, and maintain all computer networks, segments and related IT environments, including but not limited to LANs, WANs, Internet, Intranet, routers, switches, firewalls, wireless and radio networks, communication devices, etc.
• Administer network software and network logical components, and manage licenses.
• Administer telecommunication hardware and software, including landline telephones, IP telephony (VOIP), mobile devices, radio network and radio device end-points, etc.
• Determine and analyze IT network requirements. Design, deploy, and maintain the integrity of networks, telecommunication and related infrastructure. Conduct periodic network needs/impacts assessments. Monitor the efficiency and effectiveness of the IT network and provide recommendations for improvements.
• Liaise and collaborate with internal and external stakeholders on technical matters relating to IT networks and related equipment.
• Secure and maintain the integrity of the IT network and services by maintaining robust privacy and security activities and by developing network access, monitoring, control, and evaluation as required.
• Compile IT network Key Performance Indicators (KPI’s), metrics, and statistics. Create and maintain network and systems documentation (diagrams, charts, plans, etc.) and reports. Record and maintain inventories, licensing, account management, and standards, etc.
• Provide input into various departmental objectives, including but not limited to: budget, policies, procedures, standards, business and services continuity, disaster recovery, data backup strategies, plans and processes, etc.
• Assist in the implementation of IT projects, services, processes, and the deployment of systems and applications.
• Adhere to IT Service Management (ITSM) and Systems Development Lifecycle (SDLC) principles and project management methodology and best practices.
• Coordinate, prepare, process and evaluate purchasing instruments (i.e. RFP’s, RFQs, contracts, purchase orders, etc.) in compliance with procurement practice.s
• Follow, so far as is reasonably practicable, established safety procedures and standards.
• Perform other related duties and tasks as assigned.

Category: Science & Related Occupation
Position Requirements:
Number of Hire/s Needed: 1
Working Conditions:
The majority of the work is performed under normal office conditions. Lifting of equipment will be required occasionally.

Knowledge and Skills:

• Degree in Information Technology or a computer-related field.
• Industry standard certification (ITIL, CCNA, CCNP, CCIE, A+, Network+, etc.)
• 3 years of advanced experience in information technology network infrastructure, platforms and service support and 6 months of on-the-job training.
• Ability to work and maintain accuracy under pressure, attention to detail, and meet critical deadlines.
• Ability to work independently in a fast-paced environment with little supervision, yet with a strong sense of teamwork.
• Strong client-service orientation and good interpersonal skills.
• Good organizational and multi-tasking skills.
• Class 5 driver’s license.

An equivalent combination of education, training and experience may be considered.
Examples of Equipment to Operate:
Computer hardware such as desktop and laptop computers, peripherals, tablets, mobile devices, printers, and network hardware (such as switches and routers).
Computer software such as Microsoft Windows operating systems, the MS Office suite, SharePoint, iOS, Android, enterprise software, and corporate systems.
Other Details:
Job seekers are required to create an online profile and submit their application electronically through the City’s online Applicant system via www.whitehorse.ca/careers. Instructions on applications are provided at https://www.whitehorse.ca/our-government/employment/how-to-apply/. If you have any further questions regarding this posting, please get in touch with the recruiter at HR@whitehorse.ca.
To apply for this position, you are required to submit your resume. https://www.whitehorse.ca/our-government/employment/how-to-apply/
Various tests and/or exams may be administered as part of the recruiting process.
At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview.
Employment Contract: YEU Local Y046
Job Type: Full-time
Pay: $41.81-$49.19 per hour
Expected hours: No less than 35 per week
Work Location: In person
Application deadline: 2025-09-06
Expected start date: 2025-09-1

• Administer, install, configure, update, and maintain all computer networks, segments and related IT environments, including but not limited to LANs, WANs, Internet, Intranet, routers, switches, firewalls, wireless and radio networks, communication devices, etc.
• Administer network software and network logical components, and manage licenses.
• Administer telecommunication hardware and software, including landline telephones, IP telephony (VOIP), mobile devices, radio network and radio device end-points, etc.
• Determine and analyze IT network requirements. Design, deploy, and maintain the integrity of networks, telecommunication and related infrastructure. Conduct periodic network needs/impacts assessments. Monitor the efficiency and effectiveness of the IT network and provide recommendations for improvements.
• Liaise and collaborate with internal and external stakeholders on technical matters relating to IT networks and related equipment.
• Secure and maintain the integrity of the IT network and services by maintaining robust privacy and security activities and by developing network access, monitoring, control, and evaluation as required.
• Compile IT network Key Performance Indicators (KPI’s), metrics, and statistics. Create and maintain network and systems documentation (diagrams, charts, plans, etc.) and reports. Record and maintain inventories, licensing, account management, and standards, etc.
• Provide input into various departmental objectives, including but not limited to: budget, policies, procedures, standards, business and services continuity, disaster recovery, data backup strategies, plans and processes, etc.
• Assist in the implementation of IT projects, services, processes, and the deployment of systems and applications.
• Adhere to IT Service Management (ITSM) and Systems Development Lifecycle (SDLC) principles and project management methodology and best practices.
• Coordinate, prepare, process and evaluate purchasing instruments (i.e. RFP’s, RFQs, contracts, purchase orders, etc.) in compliance with procurement practice.s
• Follow, so far as is reasonably practicable, established safety procedures and standards.
• Perform other related duties and tasks as assigned