Administrator of the Care Continuum at Plymouth Place Senior Living

La Grange Park, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

180000.0

Posted On

21 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Executive Oversight, Care Coordination, Financial Stewardship, Budgetary Accountability, Regulatory Compliance, Risk Management, Resident Satisfaction, Family Engagement, Workforce Engagement, Service Line Expansion, Talent Development, Survey Preparedness, Quality Assurance, Servant Leadership, Operational Management, Clinical Outcomes

Industry

Hospitality

Description

Description JOB SUMMARY: The Administrator for the Care Continuum is accountable for the performance, growth, and integration of skilled nursing, rehabilitation, assisted living, memory care, ancillary departments, and home- and community-based service lines at the community. This leader ensures excellence in resident-centered care, regulatory compliance, quality outcomes, financial stewardship, workforce engagement, and the trusted relationships essential to resident and family satisfaction. In addition, this role supports organizational development, service line expansion, and internal and external growth strategies that advance Plymouth Place’s mission and long-term sustainability. Learn about Plymouth Place Benefit Packet offered to all Full-Time Employees: 2026 Benefit Guide here ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Employee will apply skills to ensure Person Centered Care as exhibited through our Pillars of Excellence: PEOPLE STEWARDSHIP SERVICE QUALITY GROWTH Operational and Continuum Leadership • Provide executive-level oversight for skilled nursing, rehabilitation, assisted living, memory care, independent living resident services, and ancillary support departments. • Ensure effective coordination of care delivery, resident transitions, and service integration across all levels of the CCRC continuum. • Promote a culture of excellence, accountability, innovation, and resident-centered outcomes. • Lead initiatives that support organizational growth, program development, and service enhancement within Plymouth Place and affiliated management services. Financial and Budgetary Stewardship • Maintain responsibility for departmental budgets, forecasting, and financial performance across multiple service lines. • Analyze operational, clinical, and financial metrics to drive efficiency, quality improvement, and strategic investment. • Ensure appropriate staffing, resource allocation, and fiscal accountability aligned with organizational priorities. Resident, Family, and Community Engagement • Build trust, confidence, and strong relationships with residents and their families through consistent visibility, communication, and responsiveness. • Ensure exceptional customer service standards throughout skilled care, assisted living, memory care, and wellness environments. • Partner with interdisciplinary teams to resolve concerns, enhance satisfaction, and strengthen the overall resident experience. Regulatory Compliance and Risk Management • Maintain expert knowledge of regulations and requirements associated with the Illinois Department of Public Health (IDPH) and other governing agencies. • Ensure full compliance with all federal, state, and local skilled care regulations and accreditation standards. • Lead survey preparedness, quality assurance initiatives, corrective action planning, and risk mitigation efforts. Sales, Growth, and Continuum Support • Participate in and support the sales and marketing process across the full continuum of care, including independent living, assisted living, memory support, skilled nursing, home services, and outreach programs. • Support prospective resident tours, transition planning, and service alignment to ensure optimal placement and community confidence. • Contribute to internal and external growth strategies that support Plymouth Place’s evolving service footprint and market presence. Human Resources, Talent Development, and Culture • Recruit, retain, develop, and reward high-performing teams to support employer-of-choice strategies across the organization. • Foster employee engagement through leadership development, recognition, coaching, and performance management. • Ensure staff competency, compliance training, and professional growth standards are consistently met. • Supports and advances in the service and servant leadership culture of Plymouth Place. • Ensure compliance with all applicable federal, state, and local laws, rules, and regulations. • Maintain knowledge of and adherence to all Plymouth Place policies and procedures. • Maintain regular and punctual attendance at work and meetings. Departmental Oversight and Support • Skilled Care / Skilled Nursing • Assisted Living • Memory Care • Resident Services in Independent Living • Rehabilitation & Wellness • Plymouth Care Connect Services • Outreach Services • Plymouth at Home at Directed • Plymouth Management Services Support as Directed OTHER DUTIES • This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. • Position may require occasional local or regional travel. • During emergencies or natural disasters, it may be required to remain on duty for the duration of the event. Requirements REQUIRED JOB REQUIREMENTS • Active licensure as a Healthcare Administrator (as required by the State of Illinois). • Minimum of five (5) years of senior leadership experience in a healthcare or senior living environment. PREFERRED JOB QUALIFICATIONS • Prior executive leadership experience within a Continuing Care Retirement Community (CCRC). • Experience with QAPI programs and clinical outcome improvement initiatives. • Familiarity with Medicare/Medicaid reimbursement and skilled nursing census development. • Experience leading service line expansion, home-based care programs, or outreach growth strategies. KNOWLEDGE, SKILLS & ABILITIES • Proven financial and operational management experience, including budgetary accountability. • Strong customer service orientation with the ability to build trust and confidence with residents and families. • Working knowledge of IDPH regulations, compliance requirements, and skilled care survey standards. • Experience supporting or participating in the sales process within a CCRC or multi-level continuum of care. • Demonstrated ability to recruit, retain, and reward employees in support of workforce excellence. • Ability to read, write, and speak English sufficient to perform job duties and communicate effectively with residents and team members. ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS: The physical activities of this position constantly require effective talking, hearing, sitting, walking and standing functions. The position also often involves sedentary work where sitting is required most of the time, with occasional standing or walking. The position also often requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to perform activities with close visual acuity, such as reading a computer screen and reading print material. The functions of this position are conducted in a temperature-controlled environment. OSHA Exposure Category: Category III – Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks. INTELLECTUAL/EMOTIONAL REQUIREMENTS: The occupant of this position must be able to perform the responsibilities of the position well under pressure. The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to deal with and find resolutions to problems and maintain a productive working relationship with employees and may be interrupted frequently to meet the needs and requests of others. It also requires adaptability to fluctuate between priorities daily while being responsive to needs as they arise.

Responsibilities

The Administrator is accountable for the performance, growth, and integration of skilled nursing, rehabilitation, assisted living, memory care, and ancillary service lines, ensuring excellence in resident-centered care and regulatory compliance. This leader also supports organizational development, service line expansion, and growth strategies to advance the mission and long-term sustainability of the community.