WE ARE LOOKING FOR AN EXPERIENCED ADMINISTRATOR FOR OUR HOME THE LAURELS, WHERE YOU WILL BE PROVIDING A CENTRAL ADMINISTRATIVE SERVICE TO THE HOME MANAGER, THE HOME AND OUR RESIDENTS.

The Laurels Care Home is situated in the peaceful village of Draycott, 2 miles from Cheddar at the foot of the Mendips Hills. With just 21 beds, our caring and compassionate team led by the Manager, get to know each resident personally, meaning they feel truly at home at The Laurels.

JOINING THE COUNTRY COURT CARE FAMILY

We’re proud to be a family run business that’s grown over the years to a family of 3,300+ employees and over 45+ care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!

YOU MAY HAVE EXPERIENCE AS

Administrator, admin, clerical, personal assistant, secretary, care home admin, NHS admin, admin support, Care Home Administrator, Hospital Administrato

The Care Home Administrator is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents. You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.

Key duties will include:

• Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
• Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
• Maintain resident records and archiving in line with GDPR and policy
• Ensure invoices are sent to head office in a timely manner
• Support the manager in all aspects of recruitment, arranging interviews with candidates and supporting a quality interview process
• Ensure all DBS and employment checks/proof of right to work in the UK.
• Update the learning management system for all staff training
• Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role.
• Be available to travel to other homes if required