ADMINISTRATOR

Edmonton, London, N9.
Full time, permanent
Salary: 28-32k DOE
Competitive benefits package
“Protecting your business, home and family”
Our client, Armour Security, is seeking a capable and well-organised Administrator to join their close-knit team based in Edmonton.
This is a key role supporting day-to-day operations in a fast-paced, service-focused environment. You’ll be working alongside another full-time and part-time administrator, as well as a team of engineers, helping ensure everything runs smoothly behind the scenes.

Administrator, the role:

• Handle incoming phone calls and customer queries with professionalism
• Respond to emails promptly and accurately
• Coordinate engineers’ diaries and manage appointment bookings
• Process and file engineers’ paperwork and job notes
• Generate accurate invoices based on completed reports
• Send out service reminders and routine customer communications
• Scan and upload documents to the electronic filing system
• Collaborate with engineers and the admin team to ensure operational flow
• Assist with general office tasks as required

Administrator, the person:

• Previous experience in an administrative role, ideally in a service-based or operationally focussed environment.
• Strong communication and customer service skills
• Excellent attention to detail and time management
• Confident managing appointments, diaries, and job tracking
• Comfortable handling large volumes of admin tasks and working to structured processes
• Familiarity with liaising with technical field staff (e.g. engineers)
• Proficient with Microsoft Office (Outlook, Excel, Word)
• Calm under pressure and adaptable to changing priorities
• Reliable, proactive, and supportive team player

Administrator, the benefits:

• 20 days holiday (increasing with service) plus bank holidays
• Company pension
• Casual dress code
• Friendly and supportive team culture
• Summer and Christmas staff events
• Free on-site parking

• Handle incoming phone calls and customer queries with professionalism
• Respond to emails promptly and accurately
• Coordinate engineers’ diaries and manage appointment bookings
• Process and file engineers’ paperwork and job notes
• Generate accurate invoices based on completed reports
• Send out service reminders and routine customer communications
• Scan and upload documents to the electronic filing system
• Collaborate with engineers and the admin team to ensure operational flow
• Assist with general office tasks as require