Full job description

Administrator – Join a Fast-Growing, High-Energy Team!

Looking for your next exciting career move? This is your chance to shine in a vibrant, fast-paced distribution company where no two days are the same. We’re on the hunt for a super-organised, people-loving Customer Service Administrator to join our buzzy open-plan office and become a true powerhouse behind our customer operations.

You’ll be the essential link ensuring customer orders flow flawlessly, from sales team intake to operations, dispatch, and delivery. If you love keeping things running like a well-oiled machine, this one’s for you.

What You’ll Be Doing

Build and maintain strong relationships with an established portfolio of business clients.
Manage shared inboxes and phone lines, responding to customer enquiries promptly and professionally.
Support Goods In processes and resolve product-related queries.
Process customer orders from start to finish ensuring accuracy at all times
Monitor delivery schedules and liaise with suppliers to update
Coordinate returns and credits with accuracy.
Assist with export compliance documentation alongside the Export Administrator.
Manage quarantine stock.
Act as first point of contact for all queries relating to open orders
Expedite shipments to maintain operational flow.

Responsibilities

Full job description

Administrator – Join a Fast-Growing, High-Energy Team!

What You’ll Be Doing

Build and maintain strong relationships with an established portfolio of business clients.
Manage shared inboxes and phone lines, responding to customer enquiries promptly and professionally.
Support Goods In processes and resolve product-related queries.
Process customer orders from start to finish ensuring accuracy at all times
Monitor delivery schedules and liaise with suppliers to update
Coordinate returns and credits with accuracy.
Assist with export compliance documentation alongside the Export Administrator.
Manage quarantine stock.
Act as first point of contact for all queries relating to open orders
Expedite shipments to maintain operational flow.