JOB OVERVIEW:

We are seeking a motivated and customer-oriented Administrator / Receptionist to join our team at Mak Fitness Gym, Dubai. The ideal candidate will be the first point of contact for our members and visitors, ensuring smooth front desk operations, handling administrative tasks, and providing excellent customer service.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree (Business Administration, Accounting, or related field preferred).
• Background in accounting/finance is an advantage.
• Prior experience in a gym/fitness center or hospitality environment preferred.
• Proficiency in MS Office (Word, Excel, Outlook) and general computer literacy.
• Strong communication skills in English and Hindi (spoken).
• Customer service-oriented with a positive and professional demeanor.
• Ability to multitask, work independently, and handle administrative responsibilities.
• Organized, detail-oriented, and proactive.

• Greet and assist members, guests, and visitors with a professional and welcoming attitude.
• Manage front desk operations including phone calls, emails, and walk-in inquiries.
• Maintain accurate membership records, billing, and client databases.
• Assist with membership registrations, renewals, and payment processing.
• Handle cash and card transactions, reconcile daily accounts, and prepare basic financial reports.
• Coordinate appointments, class schedules, and staff communications.
• Support the management team with administrative tasks, filing, and documentation.
• Monitor gym attendance and ensure compliance with policies.
• Provide information on gym services, promotions, and events.
• Maintain a clean, organized, and professional reception area.