Are you passionate about reshaping mental health care? Do you believe in the power of community, collaboration with community partners and local voluntary care sector, inclusion, and peer support to transform lives? We’re launching an innovative community care centre inspired by world-class models like the Trieste Mental Health Community Network, Navigo in Grimsby, and Clubhouse models in New York and Brixton.
We have an incredibly exciting and rare opportunity to be part of a new community mental health pilot. This centre will hold a major national profile with NHS England who are hoping that the pilot will radically transform how we deliver mental health care in the UK.
We are looking for dedicated staff to help us pioneer this revolutionary approach to care.
What We Offer
A Unique Care Model: Join a programme focused on community, social inclusion, and holistic recovery.
Supportive Environment: Collaborate with peers, contribute to a recovery-oriented care system, and make a real difference.
Development Opportunities:  Be part of a pioneering team shaping the future of mental health care, with training and career growth built in.
We are looking for a highly organized, efficient, flexible and proactive person with excellent communication skills to work in the busy Receptionist post, and who can balance work demands along with the changing needs of the service. The role requires the post holder to communicate with patients and visitors, and to develop collaborative working relationships with colleagues and external agencies.
The post holder must have an excellent telephone manner, good IT skills with experience using Microsoft Office packages (Work, Excel and Outlook) to produce letters/documents. Other tasks include, but not limited to, ordering of stationery, processing of post, scanning, photocopying, monitoring leaflet stocks and other tasks (see job description). You must be able to prioritise your workload, be effective at implementing good working practices as well as having a flexible and proactive approach to work in order to cover colleagues when required.
Be responsible for the provision of a high-quality reception and administrative service for a busy C ommunity Mental Health Team . P roviding administrative support along with other administrative colleagues in order to support the Team by undertaking administrative tasks as required providing a high - quality service. P rioritise their workload and use their own initiative when dealing with queries from health professionals and members of the public, promoting the professional and caring image of the services.
The Team: This is a multi-disciplinary team of mental health practitioners including psychiatrists, nurses, occupational therapists, psychologists, social workers, mental health advisors, employment specialists and support workers supporting people experiencing serious mental illness.
Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing dependent upon job role.
Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
Car lease, our staff benefits from competitive deals to lease cars
NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Trust Values and Behaviours - Kindness, Respect and Together: Kindness: Compassionate, hopeful, understanding and appreciative. Respect: Honest, equity, inclusive and civility. Together: Integrity, supportive, open and listen.

5. SERVICE REQUIREMENTS:

(a) To undertake any other duties as required for the service by the Business Manager or Team Leaders.
(b) To work as a team member and be familiar with all aspects of work within the Administration Team, providing appropriate cover within the admin team during periods of sickness, annual leave as required by the Business Manager or Team Leaders.
(c) To deliver a high standard of customer care, representative or the service and the overall Trust objectives and commitments. Exercise diplomacy and professionalism, confidentially and equality standards in accordance with all Trust policies.
6. Staff Development
(a) To attend regular supervision and annual appraisal meetings with the Business Manager
(b) To participate in any training and developmental needs as required by the Business Manager.
(c) To complete all identified mandatory training and ensure this is kept up-to-date

Please refer the Job description for details