LOCATION: MISSISSAUGA, ON

About Us: Spergel has been providing expert financial solutions and support to clients for over 30 years. Our commitment to helping individuals and families achieve financial freedom has made us a trusted name in the industry. We are now seeking a dedicated and detail-oriented Administrator to join our team and contribute to our mission of offering exceptional service to our clients.

Job Description:As an Administrator at Spergel, you will play a crucial role in managing client interactions and ensuring the timely collection of necessary documents. Your primary responsibilities will include:

• Completing the onboarding process for new clients
• Handling client inquiries and providing accurate information about our debt relief services
• Collecting and organizing documents required for debt relief applications
• Following up with clients who have not submitted necessary documents in a timely manner
• Maintaining and updating client records in our database
• Coordinating with other team members to ensure smooth processing of client applications
• Providing excellent customer service and building positive relationships with clients
• Assisting with administrative tasks as needed to support the overall operations of the company.

QUALIFICATIONS:

• High school diploma or equivalent; additional qualifications in administration or related fields are a plus
• Proven experience in an administrative role, preferably within the financial services or debt relief industry
• Excellent organizational and time-management skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite and familiarity with database management
• Ability to handle sensitive information with confidentiality and professionalism
• Detail-oriented and capable of multitasking in a fast-paced environment

• Completing the onboarding process for new clients
• Handling client inquiries and providing accurate information about our debt relief services
• Collecting and organizing documents required for debt relief applications
• Following up with clients who have not submitted necessary documents in a timely manner
• Maintaining and updating client records in our database
• Coordinating with other team members to ensure smooth processing of client applications
• Providing excellent customer service and building positive relationships with clients
• Assisting with administrative tasks as needed to support the overall operations of the company