Administrator, Regional Account Support at Royal Bank of Canada

Montreal, Quebec, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Client Service, Teamwork, Collaboration, Interpersonal Relationships, Organizational Skills, Proactivity, Communication, Troubleshooting, Technological Literacy, Estate Administration, Financial Services Knowledge, Bilingualism, Problem Solving, Microsoft Excel, Microsoft Word, Mail Merge

Industry

Financial Services

Description

Job Description What is the opportunity? The Regional Account Support team specializes in assisting Royal Trust relationship managers by providing efficient, accurate, and quality client service. Key client service elements include preparing estate asset summary documents, tax preparation, account distribution, and asset administration. You will assist and support the Officers in ensuring that administrative tasks are properly completed. Attention to detail and quality are paramount as well as ensuring key milestones are met. Teamwork, collaboration, and developing interpersonal relationships are important skills for success. What will you do? This is a great opportunity to network with RBC partners and other financial institutions as you gather information relating to client holdings in an estate environment. Your organizational skills and proactivity will successfully support a book of accounts and demonstrate the high level of quality service that our team focuses on. This will include timely written, verbal, and electronic communication with other support groups internally and with external contacts. As you work toward gathering information about estate assets you will build summaries of estate assets using our proprietary software designed specifically for this purpose. Asset collection from internal and external sources forms part of your role and represents an important part of consolidating the client’s assets in a timely manner. You are a keen troubleshooter and can effectively resolve inquiries on your own and willing to seek out support from your team leader, as required. Well versed in our policies and procedures, you will ensure that your administration is carried out within company goals and objectives. You will actively participate in sharing best practices, innovations, and work effectively in a team-oriented environment. What do you need to succeed? Must-have Post-secondary education or equivalent, estate and trust administration courses an asset 3 years of administration experience General working knowledge of the financial services and securities industries Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs Ability to work effectively with others and be perceived as a professional business partner with coworkers and external contacts Ability to resolve issues and aspects of administration independently Technological literacy, especially with Microsoft Excel, Word, and Mail Merge Nice-to-have Estate administration experience Canadian Securities Course (CSC) What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to take on progressively greater accountabilities WMRT Job Skills Additional Job Details Address: 1 PLACE VILLE MARIE:MONTRÉAL City: Montréal Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-09-05 Application Deadline: 2025-12-01 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Responsibilities

Assist Royal Trust relationship managers by providing efficient and accurate client service. Support administrative tasks, ensuring quality and timely completion of estate asset summaries and asset administration.