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Administrator Rider Fleet Onboarding at Delivery Hero

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organization, Attention To Detail, Flexibility, Problem Solving, Teamwork, Independent Work

Industry

technology;Information and Internet

Description

Company Description A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része. Job Description Just as no two of our riders are the same, no two days in this role are the same either. Your main responsibility will be contracting new riders and supporting them in getting started. You will do this in a supportive environment surrounded by helpful colleagues who are always ready to answer your questions. What is the role about? In this position, you will play a key role in contracting new members of our rider fleet and supporting our onboarding process. Your responsibilities will include: Maintaining written and verbal communication with riders Completing administrative tasks required for riders to start providing their services Contributing to overall rider satisfaction Managing documentation related to rider gear Interpreting and representing rider feedback, and sharing it with relevant departments and management Handling documentation related to the termination of rider services and ensuring the necessary follow-up actions Supporting the development of educational materials and initiatives for rider partners Proactively escalating issues to your direct supervisor, together with suggested solutions Qualifications High school diploma Native-level Hungarian and intermediate English language skills Strong communication skills Good organizational skills and attention to detail Ability to react quickly and flexibly to changing situations Ability to work both independently and as part of a team

Responsibilities

The main responsibility involves contracting new riders and supporting them through the onboarding process, which includes maintaining communication and completing necessary administrative tasks. This role also requires contributing to rider satisfaction and managing documentation related to rider gear and service termination.