Administrator, Service Center Part-Time - TForce Freight at TForce Freight

Wallingford Center, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Manipulation, Planning, Auditing, Inventory, Customer Support, Operations Support, Data Entry, Order Processing, Document Scanning, Shipment Routing, Problem Solving, Time Management, Communication, Microsoft Office, Data Entry Speed, Forklift Operation

Industry

Truck Transportation

Description

Job Title: Part Time Administrator, Service Center Job Summary: This position performs general office duties respective to the supported group, such as data manipulation, planning, auditing, inventory, customer support, operations support, etc. This position works in a fast-paced warehouse environment. The incumbent has an understanding of general warehouse and office procedures. This position has the ability to communicate effectively, solve intermediate level problems, assist with basic research, and demonstrate effective time management skills. This position provides excellent customer service by resolving problems and maintaining ongoing professional relationships with customers and vendors. The candidate performs data entry and order processing, document scanning, shipment routing. This position mainly follows procedures concerning overages, shortages, damages, claims, and the tracing of freight. This position answers customer inquiries, processes paperwork and other tasks as assigned. Job Responsibilities: * Transfer information from order manifest into Edge system. * Review invoices. * Provide routine but varied clerical support to service center staff. * Performs general office duties, i.e. answering telephone, data entry, filing, etc. * Prepares reports and presentations. * Prepares and/or coordinates information for internal use and distribution. * Performs various ad hoc tasks. * Provides coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by business needs. * Matches inbound freight with billing. * Records and works overages, shortages, and refusals. * Documents shorts and hazardous material alerts. * Assists drivers with customer information. * Provides assistance to customers. * Performs dock work and operates a forklift as needed. Job Requirements: * US citizen or must be authorized to work in the U.S * HS Diploma, GED, or international equivalent * Minimum of six-months' office support experience * Demonstrates ability to handle multiple tasks in a fast-paced environment under supervision with a high attention to detail * Effective oral/written communication, problem solving, basic research, and time management skills * Proficiency in Microsoft Office (Word, Excel, and Outlook) * Accurate and rapid data entry * Warehouse experience - Preferred * Forklift experience - Preferred

Responsibilities

This role involves general office duties within a service center, including data manipulation, planning, auditing, inventory management, and providing customer and operations support in a warehouse setting. Key tasks include processing orders, handling documentation related to freight issues like overages and damages, and answering customer inquiries.