Administrator - Service Operations at WesTrac

Dubbo, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Skills, Data Entry, Document Management, Verbal Communication, Written Communication, Attention To Detail, Organisational Skills, Time Management, Teamwork, Microsoft Office, Competing Priorities, Customer Support

Industry

Machinery Manufacturing

Description

At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work–life balance you’ve always wanted. More development opportunities through our in‑house RTO (50737), guided learning platform and career pathways that help you steer your future. More diversity, with 4,000+ team members united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the Role We are seeking a motivated and organised General Administrator to support our team with day‑to‑day administrative and office operations. This is a full‑time position offering an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys helping others and takes pride in delivering accurate, high‑quality work. In this role, you will manage documentation, data entry, customer and internal enquiries, scheduling, and general office coordination to keep our operations running smoothly. You will work closely with various departments, providing reliable administrative support to ensure efficient workflows and a positive experience for colleagues and customers. Key Responsibilities Perform accurate data entry, record management, and document processing. Manage incoming calls, emails and internal enquiries with professionalism and timely support. Assist with scheduling, meeting coordination, and day‑to‑day office organisation. Update spreadsheets, prepare basic reports, and support team documentation needs. Maintain filing systems, office supplies, and general administrative processes. Collaborate with internal departments to provide information and support workflow requirements. Skills & Experience Essential Strong administrative skills with experience in data entry and document management. Effective verbal and written communication skills. High level of attention to detail and accuracy. Strong organisational and time management abilities. Ability to work independently and within a team environment. Proficiency in Microsoft Office applications (Outlook, Word, Excel). Ability to manage competing priorities in a fast‑paced environment. Desirable Previous experience in a similar administrative or office support role. Experience using business systems such as SAP, Pronto or SuccessFactors. Understanding of workflow processes, reporting or operational support. Exposure to a workshop, mining, or heavy equipment environment. Ability to quickly learn new systems and processes. Benefits 12 Weeks Paid Parental Leave Made for More Rewards Fitness Passport for the whole family Purchased Leave options Income protection with 24/7 coverage RDO opt‑in options (where applicable) Career development opportunities with our in‑house RTO Employee referral program – earn up to $3,000 Wellness Program Discounted CAT products Apply Now If you believe you have the skills and experience to thrive in this role, please submit your application online. For further information, contact the Recruitment Team on 1300 797 028. At WesTrac, our focus is our people. We proudly support equal employment opportunities and foster a diverse and inclusive workplace culture where everyone can succeed.

Responsibilities

The role involves managing documentation, data entry, customer and internal enquiries, scheduling, and general office coordination. The administrator will work closely with various departments to ensure efficient workflows and a positive experience for colleagues and customers.