The Association Administrator is responsible for assisting the Community Association Manager in the management of administrative works which will ease the operations of the community.

The Association Administrators reports to Sr. Association Administrator or Community Association Managers (as per the hierarchy) for the following functions;
1. Manage the database of Owners by collecting the title deed, passport / Emirates ID. This must be updated promptly and should always have accurate records.
2. Maintain homeowner database per resident info sheets and written updates on a daily basis.
3. Update and maintain community information in the FAQ section of the management software.
4. Process the Move In / Move Out requests.
5. Process the Fit-out requests.
6. Issuance of NOC for Fit-out works / transfer of units / etc.
7. Contact and place service orders with maintenance staff or specialty vendors/contractors which includes issuance of Work Orders / Letter of Intent / Termination Letters / Warning Letters to Service Providers.
8. Ensuring that the Community Rule Breach Notices / Penalty Notices are issued in a timely manner as per the instructions of Community Association Manager. Enter violation letters (Some of which will require formats to be created) and prepare letters for mailing.
9. Manage the Access Card issuance database and process for new / lost card requests.
10. Management of Contract Control Sheet.
11. Management of Insurance Claim Control Sheet & follow up with Insurance company for any related claims.
12. Complaint management which will include opening and closing of complaints. And delegation of job for responding to owners’ disputes to related customer service executives.
13. Prepare meeting materials, notices, memos, other correspondence & mailings, meeting packets, and community newsletters and updates.
14. File association documents and keep accurate records, as well as maintaining the official records for the association.
15. Assist the Association Manager in organizing, scheduling, and conducting board meetings, annual meetings, and community events.
16. Compile data and assist in meeting preparation.
17. Assist in creating board packets for monthly meetings.
18. Assist the Bookkeeper with various bookkeeping functions for each association.
19. Assist with any other assignments delegated by the Property Manager.
20. Assist in drafting correspondence to homeowners for mass mailings, email bulletins, etc.
21. Assist at annual meetings as required.
Job Type: Full-tim