Administrator at Suffolk County Council

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

28598.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Administration, Customer Service, Literacy, Numeracy, Teamwork, Motivation, Initiative, Creativity, Social Care, Data Analysis, Financial Forecasting, Meeting Organization, Document Management, Presentation Skills, Learning Material Creation, Quality Assurance

Industry

Government Administration

Description

Suffolk County Council Address: Endeavour House, Ipswich IP1 2BX - Hybrid Salary: £28,598 per annum (pro rata for part time) Hours: 18.5 hours per week, flexible working options available Contract: Permanent As a modern and effective council, we understand the importance of being flexible and well-connected in the ways we work. We focus our ambitions on doing what’s right for people, our partners and our communities - both now and for the future. That’s why, as one of the largest employers in Suffolk, we believe in empowering everyone. Through career variety and collaborative working, accessible career paths and professional development. The support and care we offer encourages and enables you to be the best you can be. To make a meaningful impact on the world around you. To achieve a unique sense of pride in what you do, why you do it and where. Reimagine the possibilities. Your role and responsibilities You will be a key member of the Quality Assurance and Practise Development Team (QAPD) comprising of the Principal Social Worker, Principal Occupational Therapist and Social Work Practice Leads supporting with tasks and activities to assist the smoothy running of the team. Although every day could be different the kind of tasks you will be asked to complete may include: organising QAPD Team Meetings, Practice Drop-in Sessions etc including room bookings, Teams Meetings, arranging equipment, inviting attendees, collating and circulating meeting papers, handouts, taking minutes etc supporting the Principal Social Worker/ Head of Quality Assurance & Practice Development and other Team Members with admin tasks including appointments, meetings, rotas, presentations etc ensuring that practice information and guidance from the QAPD Team is kept up to date, accurate and accessible including QAPD SharePoint Site and IRIS. Including informing document owners when updates required and monitoring quality assurance action as well as supporting creation of various learning materials supporting the Principal Social Worker/ Head of Quality Assurance & Practice Development and QAPD Team Members with creation of learning materials in various formats supporting QAPD Team with practice Audits, allocating audits on the Case Management System, supporting with data analysis and the production of presentations from reports follow up quality assurance actions and update action plans to reflect progress monitoring the QAPD team email inbox and provide timely responses or redirection of queries supporting QAPD team monthly financial forecasting on Oracle working part time hours over Wednesday, Thursday and Friday to compliment the current part time business support officer. You will need Knowledge and experience in Business Administration or Customer Services A good standard of literacy and numeracy Enthusiasm to be an active member of the team Motivation to complete tasks to a high standard A desire to learn and develop An interest in social care The ability to work both independently, using initiative and creativity as well as together in collaboration with other members of the team You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team The Quality Assurance and Practice Development Team (QAPD) is dedicated to ensuring that high quality and consistent services are delivered to people, supporting the professional development of staff, and promoting best practice across Adult Social Care (ASC). They play a crucial role in delivering the requirements of the Quality Assurance Framework and ensuring that statutory requirements are met. The team leads on fostering a culture of continuous and evidence-based learning in innovative and interactive ways, ensuring that good practice is shared and celebrated. It is vital that the business support officer is an active member of the team. Empowering Everyone We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Fiona Smith for a casual conversation. You can reach them by calling 07872 421566 or emailing Fiona.Smith@suffolk.gov.uk. If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. How to apply Step 1 - Read the Job and Person Profile (Word). Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP. You should use the Supporting Statement template. Please use Arial font size 11 and keep your statement to a maximum of two sides of A4. We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 16 November 2025. Interview date: week beginning 24 November 2025 This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

Responsibilities

You will support the Quality Assurance and Practice Development Team with administrative tasks to ensure smooth operations. This includes organizing meetings, maintaining practice information, and assisting with audits and data analysis.