An exciting opportunity has arisen for a suitable candidate to play a crucial role as an administrator for the Heart Failure Team at the Dudley Group NHS Foundation Trust. The successful candidate will liaise with a wide range of staff and patients to deliver an excellent level of care. You need to be self-motivated, well organised and a good communicator.
Please note - this vacancy is a fixed term role for 12 months.
Process patient referrals along the heart failure pathway
Answer all telephone calls and pro-actively deal with queries, liaising with the clinical staff where necessary
Organise weekly MDT meetings and take minutes/actions
Book patient appointments
Deal with incoming emails and post
Co-ordinate patient notes to ensure they are ready for clinics
Be responsible for ordering and maintaining stock
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Please refer the Job description for details