ABOUT US

At Dodd Group, we’ve been a proud family-owned business since 1947. For over 75 years we’ve earned a trusted reputation in the building services sector, delivering high-quality electrical and mechanical design, installation, and maintenance across a wide range of industries. We are proud to be recognised as an employer of choice—where every individual is valued, and the diversity of our workforce is celebrated. With an annual turnover exceeding £250 million, we invest in our people, providing opportunities for growth and creating an environment where you can truly excel.
As we continue to grow, we’re looking for skilled Administrator to join our vibrant team in Mansfield, helping us deliver outstanding service and make a real difference for our clients.

WHAT WE NEED FROM YOU:

• Ability to work effectively as part of a team, while also using your own initiative when needed.
• Strong organisational skills with the ability to prioritise tasks and manage a busy workload.
• Confident IT skills, with experience using standard software packages.
• Excellent communication skills, both written and verbal, with the ability to engage professionally with clients and colleagues.
  If you are ready to take the next step in your career with Dodd Group, we would love to hear from you. Please send your CV to: emma.fellows@doddgroup.com
  Dodd Group is an equal opportunities employer and proudly Forces Friendly – Silver Awarded Armed Forces Covenant.
  

  HP

Job Types: Full-time, Permanent
Pay: £12.21 per hour
Expected hours: 40 per week

Language:

• English (required)

Work Location: In perso

YOUR ROLE

Asa administrator, you’ll play a vital role in supporting both our clients and our engineering teams. The role involves handling client enquiries with professionalism, ensuring their needs are clearly understood, and coordinating the right engineer to attend each job. You’ll use your strong communication skills and computer literacy to manage calls, emails, and scheduling, helping to keep our operations running smoothly and our clients satisfied.

KEY RESPONSIBILITIES

• Schedule and coordinate works, ensuring engineers are allocated efficiently and on time.
• Liaise closely with colleagues and managers to support smooth day-to-day operations.
• Act as the first point of contact for client queries, delivering clear, professional, and friendly communication.
• Maintain accurate records and update data systems to ensure information is always current.
• Manage inbound and outbound calls, handling enquiries and updates promptly.
• Undertake a variety of office administration tasks to keep the department running effectively.
• Contribute to a positive and professional office environment, supporting continuous improvements in process.