Job Description

Roles & Responsibilities

About The Medicity

The Medicity is an established medical education and surgical training institute dedicated to advancing the skills and professional development of doctors and medical professionals. The institute focuses on structured, hands-on training in advanced surgical disciplines, including laparoscopic, endoscopic, and robotic techniques, supported by simulation-based learning, practical surgical exposure, expert mentorship, and academic programs.

With a strong focus on practical medical education and professional skill development, The Medicity works with doctors and healthcare professionals from India and international markets. This is an opportunity to become part of an institution operating in a specialized and highly professional medical education environment.

About the Opportunity

We are currently expanding our team and are looking for motivated, articulate, and professionally driven individuals who are interested in building a long-term career with The Medicity.

This is not a short-term or temporary hiring opportunity. We are looking for individuals who can grow with the organization, take ownership of their responsibilities, develop expertise in medical education counselling, and progress into higher responsibilities within the admissions and business development function.

Role: Admissions Counsellor

The Admissions Counsellor will be responsible for guiding doctors and medical professionals through the process of selecting and enrolling in relevant advanced surgical fellowship, diploma, and training programs.

Key Responsibilities

• Handle genuine enquiries from doctors and medical professionals and convert them into confirmed admissions through professional counselling.
• Understand the candidate's professional background, requirements, and career objectives and recommend appropriate programs.
• Manage the complete admission cycle from initial enquiry to registration, documentation, payment, and final confirmation.
• Communicate professionally through calls, WhatsApp, email, and other approved communication channels.
• Maintain accurate lead information, follow-ups, and communication records in the CRM.
• Consistently nurture prospective candidates through structured follow-up and engagement.
• Work towards defined monthly and quarterly admission and revenue targets.
• Build long-term professional relationships with doctors and international medical professionals.
• Coordinate with academic and operations teams to ensure a smooth admission experience.
• Maintain the professional standards and reputation of The Medicity in every interaction.

What We Look For

• Excellent English communication and interpersonal skills.
• Strong confidence in speaking with doctors and senior medical professionals.
• Previous experience in counselling, admissions, education sales, consultative sales, or business development will be preferred.
• Ability to understand customer requirements and communicate solutions effectively.
• Comfortable working with targets, follow-ups, CRM systems, and performance-based responsibilities.
• Professional, disciplined, persuasive, and relationship-oriented approach.
• Strong willingness to learn and build a long-term career with the organization.

Work Details

⏰ Working Hours: 10:30 AM – 7:00 PM

� Working Days: Sunday – Saturday

� Weekly Off: Monday (Fixed)

� Work Location: Westburry Towers, Business Bay, Dubai

Important: We are currently hiring candidates who are genuinely interested in a long-term professional opportunity and are prepared to work in a target-driven, performance-oriented environment. Candidates looking only for a short-term position are not the intended profile for this role.

Desired Candidate Profile

• Bachelor's degree.
• 0-4 years of experience in admissions, or educational counseling, ideally in a higher education setting.
• Familiarity with national & international medical education systems and cultural nuances to effectively guide a diverse candidate pool.
• Proficiency in relevant software tools, such as CRM systems, Microsoft Office Suite, and data analysis programs.
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• Salary & Incentive Structure
• The position offers a performance-oriented salary and incentive structure designed to reward consistent admissions performance.
  • The monthly admission target is calculated at 1 admission for every AED 500 of base salary.
  • For example, an AED 3,500 salary carries a target of 7 admissions per month.
  • Incentive eligibility begins once the assigned monthly admission target has been achieved. For an AED 3,500 salary, incentive eligibility therefore begins from the 8th admission.