Admissions & Administrative Assistant at Retirement Ranch

Clovis, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

15.5

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Customer Service, Patient Admissions, Records Management, Communication Skills, Multitasking, Microsoft Office, Electronic Health Records, HIPAA Compliance, Scheduling, Clerical Support, Confidentiality

Industry

Hospitals and Health Care

Description

Position – Admissions & Administrative Assistant Location: Retirement Ranches, Inc. – Clovis, NM (on-site position) Status: Full-Time Schedule: Monday-Friday, 8:00a-5:00p _____________________________________________________________________ Job Summary: Provides administrative and clerical support to the Director of Admissions and administrative team in the daily operations of a long-term care facility. Assists with the admissions process, manages phone communications, greets residents and visitors, maintains facility records, and supports multiple departments with clerical tasks. Serves as a point of contact for residents, families, staff, and visitors while ensuring professionalism, excellent customer service, and confidentiality. _____________________________________________________________________ Compensation: * Admissions & Administrative Assistant base hourly wage: $15.50 per hour Benefits: * Health insurance options designed for flexibility * Dental and Vision insurance * Company-paid life insurance * 401(k) with employer match * Employee Assistance Program (EAP) * Referral bonuses, employee discounts, early wage access *Benefits vary by employment status (Full-time, Part-time, PRN)* _____________________________________________________________________ Key Responsibilities: * Assist the Admissions Director with resident admissions, transfers, and discharge processes. * Prepare, organize, and maintain admission packets and required documentation. * Communicate with hospitals, families, referral sources, and healthcare providers regarding admissions and resident information. * Verify and collect required paperwork, insurance information, and supporting documentation. * Maintain accurate admission logs, census records, resident files, and electronic documentation systems. * Coordinate administrative tasks related to resident room readiness and admissions preparation. * Answer and direct incoming phone calls in a professional and courteous manner. * Greets residents, visitors, and family members and help as needed. * Provide clerical and administrative support to the business office and other departments. * Scan, file, copy, fax, and distribute documents and correspondence. * Assist with scheduling meetings, appointments, and interviews. * Support daily office operations and assist with special projects as assigned. * Maintain confidentiality and professionalism in all interactions and handling sensitive information. * Completes all other duties as assigned. _____________________________________________________________________ Qualifications: Required: * High school diploma or GED. * Strong communication, customer service, and organizational skills. * Ability to multitask and work in a fast-paced environment. * Professional appearance and demeanor. Preferred: * Previous experience in healthcare, long-term care, admissions, reception, or administrative support. * Proficiency in Microsoft Office and electronic health record (EHR/EMR) systems. * Knowledge of HIPAA and healthcare confidentiality standards. _____________________________________________________________________ What You Can Expect: * Hiring manager contact within 1–2 business days * 1–2 interviews with leadership * Electronic onboarding and paid orientation * Community tour, badge, keys, and ongoing paid training About Retirement Ranch: Join our 104-bed skilled nursing community, where long-term care meets short-term rehab with heart. We’re proud of our team culture that feels more like family than work. Here, your voice matters, your ideas are valued, and your career truly grows. Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive Relationships | Be Committed | Be Innovative | Coach, Guide, and Lead Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to protected status.

Responsibilities

Provides administrative and clerical support to the Director of Admissions, managing the resident admission, transfer, and discharge processes. Serves as the primary point of contact for visitors and families while maintaining facility records and supporting various departments.