Job Title: Admissions and Enrolment Officer
Location: Highbury Campus
Salary: Pro Rata £22,446.26 - £24,227.99 Full Time Equivalent £24,791.39 - £26,759.27
Hours of work: 33.5 Hours per week, 52 Weeks per year, Part-Time, Maternity Cover

ABOUT US:

At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
We aspire to become the employer of choice in the Portsmouth area, promoting a progressive, supportive and rewarding workplace culture. Here at COPC, we offer ongoing support, professional development / training and guidance alongside competitive benefits to all staff. By joining us you can be a part of the journey to shape the next generations educational journey and you will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.

ABOUT THE ROLE:

A truly rewarding opportunity has arisen and we need someone with passion, drive and enthusiasm to make a difference at City of Portsmouth College (CoPC). This role will be based at our Highbury Campus but travel between our sites may be required on occasions.
The ideal candidate for this post is an individual with a strong background in the delivery of information, advice and guidance (IAG) in a busy working environment. The Admissions & Enrolment Officer has a key, customer-focused role in recruitment processes for all new students at the College. The provision of excellent IAG is crucial in helping our students to select the most appropriate subject courses and combinations in support of their future pathways into apprenticeships/employment or university.
This role will include support for prospective students, parents and other stakeholders when starting the application process with us. You will also be responsible for organising the admissions interviewing diary for teaching and support staff. We are driven to provide excellent customer service in a friendly and welcoming manner to all of our current and future students.
The successful candidate will need to be confident, friendly and supportive in dealing with our customers in person, on the telephone and in response to email enquiries. You will also have strong organisational abilities, excellent IT skills and the capacity to work effectively in both team and independent contexts. Liaison with other college teams to provide a coordinated service is also a key part of the role; this would include work with the Careers Team and Marketing Team at some events.
The Admissions & Enrolment Officer role will be constantly evolving and we therefore require an individual who is eager to learn, expand their experience and knowledge in this field and always provide the best of options for our students.

KEY RESPONSIBILITIES:

• To input, amend and maintain records within the relevant MIS systems
• To be responsible for data production, validation and control
• To adhere to and understand principles of funding methodologies, using this knowledge to interrogate data
• To be responsible for administering and processing paperwork and complete appropriate documentation as required
• To provide excellence in Customer Service and communication, this involves customer contact via the telephone, in person and in writing
• Work in an organised manner ensuring information is complete, timely and accurate.

TO BE SUCCESSFUL IN THIS ROLE, BELOW IS WHAT WE WOULD NEED FROM YOU:

• Evidence of commitment to professional development
• A good standard of Maths and English
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite