POSITION SUMMARY:

Assists with patient/resident transfers and arrivals to the facility, scheduling and ensuring a positive experience for all involved, follows up on referrals, verifies insurances and other required authorizations and general office duties.

QUALIFICATIONS:

• High School diploma or equivalent
• Computer skills needed to perform clinical documentation and other data entry
• Ability to multi-task and treat everyone at work kindly and professionally
• Outstanding written, verbal, organizational and time management skills
• Proven customer service or other professional/emotional maturity training or experience
• Completes tasks on time, reporting on successes, challenges

• Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
• Answers phones, inquiries and questions regarding the admissions process
• Ensures that rooms are ready for incoming patients/residents
• Welcomes new patients– ensuring a positive experience for all involved
• Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
• Admit, transfer, and discharge residents in accordance with all regulations
• Reviews, updates, provides and explains admission information packets (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

We are proud to be an equal opportunity employer.

• Benefits available to full-time employees.

Royal Care Skilled Nursing Center is a 24-hour skilled nursing facility located in Long Beach. Our team of dedicated healthcare professionals works to help patients recover from surgery, injury or serious illness.
As a team, we strive to exceed the expectations of those we serve and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. We want to help patients achieve their highest possible functioning level and to assist them in returning to the lowest level of care practical.

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program

Job Type: parttime
Education: No education required
Work location: On-sit