REQUIREMENTS

• Degree, relevant professional qualification, or equivalent experience in relevant role.
• Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.
• Experience of being administratively self-sufficient and accustomed to exercising initiative.
• Experience of prioritising and ability to balance a diverse workload while working with precision.
• Confident user of the Microsoft Office package.
• Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines.
• Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.
• Able to establish and maintain productive professional relationships with colleagues and stakeholder groups.
• Ability to work under pressure.
• A flexible and adaptable attitude, including occasional evening.
• A flexible and adaptable attitude, including occasional evening and weekend working and off-site.
• A methodical and organised approach to work with a high level of accuracy and an eye for detail.
• Committed to working as part of a team.
• Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively.

THIS ROLE IS NOT ELIGIBLE FOR VISA SPONSORSHIP!

Reporting to Admissions Manager the Admissions Assistant will Facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and academic.

MAIN RESPONSIBILITIES

• To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.
• Contributing a vital service to support GBS in meeting its targets for recruitment across all programmes.
• To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
• Ensure accurate input of applicant related data and correction of applicant exception reports using the student management information system; in preparation of statistical returns (such as HESA).
• Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with all internal and external queries concerning the progress and status of an application.
• Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, criminal convictions, multiple application identification, immigration checks).
• Monitor the responses of applicants to decisions and update the information on the institutions student record system.
• Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner.
• Support AOs with the invigilation of all assessments and offering support to applicants if required.
• Provide overall clerical support to the whole admissions department. Assist the Business Development Team with Open days when required.