Admissions Assistant at Isaiah House Inc

Harrodsburg, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HIPAA Compliance, Client Intake, Insurance Verification, Payment Arrangements, Scheduling, Conflict Resolution, Crisis Intervention, Communication, Data Entry, Policy Adherence

Industry

Health and Human Services

Description

Description Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant at our women's center in Harrodsburg, KY. Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. Employees receive benefits that include: Medical, dental, and vision insurance Basic life insurance 401(k) Option Paid holidays PTO after 90 Days Apply now to join our team and make a difference in the lives of others. JOB SPECIFIC FUNCTIONS: Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance Stay current on bed space and open availability each morning and throughout the day Answer incoming calls from potential clients and client family members to answer questions and provide reassurance Monitor and update the admissions feed to field questions related to Client Care Navigator referrals Complete detailed applications with clients over the phone Generate first contact email with all required information regarding a potential client Ensure client has active insurance or proper payment arrangement prior to scheduling Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator Complete intake and admissions process within Celerity Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment Be available and attend weekly meetings with Admissions team and Coordinators Requirements QUALIFICATIONS: Minimum of high school diploma, or GED. Prefer experience in working with various funding streams and ability to collaborate with our billing department Experience in crisis intervention and conflict resolution skills. Ability to work in a fast paced, dynamic environment.

Responsibilities

The Admissions Assistant will maintain knowledge of policies, monitor bed space availability, and handle incoming calls from potential clients and family members to answer questions and provide reassurance. Responsibilities also include completing detailed applications, ensuring payment arrangements, scheduling intakes, and communicating with external parties like attorneys and judges for necessary authorizations.