Admissions Assistant at Isaiah House Inc

Chaplin, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Intake, Insurance Verification, HIPAA Compliance, Crisis Intervention, Conflict Resolution, Scheduling, Celerity Software, Bed Tracking, Professional Communication, Administrative Support

Industry

Health and Human Services

Description

Description Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of conduct. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, sex, disability, or any other status protected by applicable law. This role supports clients and their families as they begin the treatment process. It helps ensure clients are screened, scheduled, and admitted smoothly while following IH policies and HIPAA requirements. The position also builds trust by answering questions, tracking bed availability, and helping remove barriers to care. Employees receive benefits that include: Medical, dental, and vision insurance Basic life insurance 401(k) Option Paid holidays PTO after 90 Days Additional Information: Schedule Option: Full-time, Monday - Thursday 12:00am - 8:30am Work Environment: On-site Travel Requirements: Use company vehicle for job related tasks Physical Requirements: Ability to perform the essential functions of the position with or without reasonable accommodation Primarily a desk-based role requiring sitting for extended periods of time Regular use of a computer, keyboard, mouse, and phone Must be able to communicate clearly by phone, email, and in meetings May require occasional standing, walking, reaching, bending, and handling office materials May occasionally lift or carry office items up to 10–15 pounds Key Job Responsibilities: Maintain knowledge of and follow all IH policies, procedures, and HIPAA compliance requirements. Track bed space and open availability throughout the day to support accurate admission planning. Respond to calls, referrals, and questions from potential clients, family members, and Client Care Navigators. Complete client applications, first contact emails, insurance or payment verification, scheduling, and intake documentation in Celerity. Communicate with attorneys, judges, corrections facilities, Admissions Coordinators, and team members to support client authorization and admission into treatment. Requirements Required Qualifications: High school diploma or GED required Experience working with admissions, client intake, funding streams, insurance verification, or billing collaboration preferred Crisis intervention and conflict resolution skills preferred Ability to work in a fast-paced, dynamic environment while maintaining accuracy and professionalism

Responsibilities

Supports clients and families through the treatment admission process by screening, scheduling, and managing intake documentation. Coordinates with legal and correctional facilities while tracking bed availability to ensure smooth admissions.