ADMISSIONS/COMMUNICATIONS COORDINATOR

REPORTS TO: Head of School – Bellevue Children’s Academy/Director of Admissions
STATUS: Exempt/Salaried
DIRECT REPORTS: No

KNOWLEDGE, SKILLS & ABILITIES

· Ability to anticipate potential needs of the school and provide creative, imaginative solutions.
· Proven track record in taking the initiative in making things happen.
· Strong relationship management skills across all levels within the school.
· Experience using database/CRM tools (knowledge of HubSpot is a plus).
· Excellent phone etiquette, written, presentation and in-person communication skills.
· Demonstrated experience in providing high quality virtual and face-to-face services to families/students/vendors.
· Proficiency in Microsoft Word, Excel, Outlook, etc.
· Familiarity with the use of CLRS and databases to manage prospects, leads and customers; HubSpot preferred.
· Strong organizational skills and attention to detail
· Reliable, dependable, professional and can maintain confidentiality.
· Proven ability to work independently and in a team.
· Excellent interpersonal skills
· Positive attitude and team player
· Knowledge of multiple graphic and admission tools

QUALIFICATIONS AND EXPERIENCE

· Bachelor’s degree or a combination of education and experience
· Current CRM experience – preferably HubSpot
· Ability to serve as a Brand Ambassador
· Experience in a School or Private school sector

PURPOSE OF ROLE

The ideal candidate will be a data-driven individual, with some experience in K-12 and/or communications/admissions. The coordinator should be a team player who has a warm collaborative nature, positive energy, sense of humor, possess organization and prioritization skills and is self-motivated in the completion of their work. They will have exceptional communication and interpersonal skills including outstanding writing and speaking skills, attention to detail, and the ability to interact comfortably with a variety of people.
The communications/admissions Coordinator is responsible for assisting the Director of Admissions in the planning, development, organization and ongoing operation of the admissions and communications functions at Bellevue Children’s Academy.
This position shares reporting between the Director of Admissions, for all work in support of the Admissions Office, and to the Head of School for all communications work.
The coordinator is a “public face of the school” for prospective and incoming families and serves as a brand ambassador. This person will have genuine empathy for prospective families and an awareness of the needs and sensitivities of parents, students, faculty, staff, and administrators.
Key Responsibilities

OTHER RESPONSIBILITIES:

· Assists the Director of Admissions in the admissions and enrolment processes across the campuses ensuring that all key parental touch points deliver our messages consistently, clearly and at a high standard at all times.
· Works closely with the school and regional Admissions and teams to ensure optimal efficiency and results in the student enrolment cycle and that the customer service experience is exceptional at all points within the process.
· Assists the Director of Admissions in event organization and implementation, delegating coordination duties as appropriate and ensuring high-quality execution.