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Admissions Contact Center Specialist at Hallmark University Inc.
San Antonio, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

21.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Customer Service, Phone Etiquette, Email Communication, Rapport Building, Data Documentation, Productivity Metrics, Team Collaboration, MS Office, Adaptability, Organization, Detail-Oriented

Industry

Description
Description Job Details: Contact prospective students via phone, email, and other communication channels. Deliver approved scripts and transfer interested prospects to Admissions Professionals. Build excitement and rapport with potential students while providing exceptional customer service. Document all prospect activity accurately in Campus Vue CRM. Meet or exceed productivity metrics through consistent outreach. Collaborate with a dynamic team and actively participate in our student mentor program. Skills & Attributes: Outstanding communication skills (phone and face-to-face). Highly organized and detail-oriented. Proficient in MS Office (Excel, Outlook, PowerPoint, Word). Motivated, adaptable, and passionate about student success. Requirements What We’re Looking For: Required: High School Diploma. Excellent attendance and customer service skills. Ability to work afternoons, evenings, and occasional Saturdays. Preferred: Associate Degree or higher. Call center and/or sales experience. Why Hallmark University? Be part of a mission-driven institution focused on transforming lives through education. Participate in our Hallmark Character Program, promoting core values and integrity. Work in a collaborative, supportive environment that values your growth. About Hallmark University Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing. Ready to make a difference? Apply today and help students take the first step toward their future!
Responsibilities
The specialist will contact prospective students via phone, email, and other channels, delivering approved scripts and transferring interested prospects to Admissions Professionals. They must build excitement and rapport while providing exceptional customer service and accurately documenting all prospect activity in the CRM.