Admissions Coordinator/Clinical Liaison at PROGRESSIVE HEALTHCARE

Loma Linda, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Eligibility, Medical Records Review, Care Options Explanation, Hospital Staff Interaction, Community Relationship Development, Marketing Collaboration, Employee Training, Managed Care Relationship Building, Quality Assurance, Customer Service, Communication Skills, Healthcare Experience, Office Procedures, CPR Certification, Vocational Nursing

Industry

Hospitals and Health Care

Description

Description As the job implies, an Admissions Coordinator/Marketer fosters the relationship between patients and the facilities providing their care. Admissions Coordinators establish patients' eligibility for care, communicating with families, and interacting with a wide range of staff members from case managers to families to physicians. A. TECHNICAL: ? Establishes the patients eligibility for admission to the facility. ? Reviews patients' medical records. ? Explains care options to patients and their families. ? Interacts with a variety of hospital staff. ? Coordinates with the facility staff to ensure that each patient has a smooth transition from hospital/home to facility. ? Schedules & attends community events. ? Develops relationships in the community on behalf of the facility. ? Works with the company marketing team to bring awareness of the facility's strengths and services. ? Trains new employees who serve as Clinical Liaisons. ? Builds relationships with contracted and non-contracted Managed Care companies on behalf of PHC. ? Researches expanding our managed care providers. B. ADMINISTRATIVE: ? Meets with facility Quality Assurance team Quarterly. ? Makes facility rounds weekly to survey patients to ensure all the patients needs are met. ? Evaluates facility Customer Service quarterly and gives in-services as needed. ?Works closely with PHC Contracts Manager to ensure highest quality of rates in the area. ? Attends facilities weekly Rehab Meetings and provides HMO with weekly updates on their patients. C. CONSUMER SERVICE/GUEST RELATIONS: ? Presents professional image to consumers through dress, behavior, and speech. ? Adheres to Company standards for resolving consumer concerns. ? Adheres to all consumer and resident rights. ? Ensures that residents and families are welcomed and feel comfortable. ? Must demonstrate exceptional verbal and written communication skills. ? Experience in general office procedure including typing and computer skills necessary. ? Must be customer service oriented. ? Experience working in the healthcare industry. Requirements ?Practical experience in a clinical setting. ?Must be able to work after hours and weekends when needed. ?Licensed Vocational Nurse Credentials Preferred ?CPR Certification Preferred

Responsibilities

The Admissions Coordinator/Clinical Liaison establishes patient eligibility for care and facilitates smooth transitions from hospital to facility. They also develop community relationships and work with the marketing team to promote the facility's services.