POSITION SUMMARY:

The Admissions Coordinator is responsible for managing and coordinating the intake process for prospective residents and patients at a senior living health center. This role ensures all necessary documentation is collected, verifies insurance and payer sources, and serves as a liaison between families, referral sources, and internal departments. While the Admissions Coordinator facilitates the admissions process, the final decision to admit a resident is made by the Director of Nursing or Administrator.

REQUIREMENTS:

• High school diploma or equivalent required; associate or bachelor’s degree in healthcare, business, or related field preferred.
• 1–3 years of experience in healthcare admissions, intake coordination, or customer service, preferably in senior living, skilled nursing, or hospital discharge settings.
• Working knowledge of Medicare, Medicaid, and insurance verification processes.
• Proficient with EMR system; experience with PointClickCare or similar platforms is a plus.
• Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed
• Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.
• Ability and willingness to utilize computer software system to track activities and other pertinent information
• Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs
• Ability to utilize Microsoft Office Suite products
• Ability to prepare accurate and timely reports to meet required deadlines
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving few concrete variables in standardized situations
• Must demonstrate excellent telephone communication skills.
• Multi-task oriented
• Willingness to be available for any/all emergencies regarding the community.
• Lifts, push and pull up to 10 lbs. with assistance occasionally
• Climbs, reaches, bends and twists occasionally
• Reaches, bends and twists occasionally
• Sits, stands and walks frequently throughout the day

Please refer the Job description for details