Admissions Coordinator at ERC Pathlight

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

28.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Behavioral health admissions, Insurance verification, Utilization review, Patient census management, Call center operations, Clinical documentation, Patient flow coordination, Medical terminology, Communication, Data entry, Problem solving, Interpersonal skills

Industry

Mental Health Care

Description

Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. Required Working Hours: Monday through Friday 8:00AM-4:30PM CST What you’ll be doing In a corporate role at ERC Pathlight, you can expect to be a part of a team that not only drives the mission but introduces it to prospective patients, family members of those in need of care and medical professionals who refer their patients. The Admissions Coordinator is responsible for coordinating admissions nationally. This is by no means a “behind-the-scenes" role, as your work will serve patients daily in a multitude of ways: Ensure admissions are coordinated from start to finish Ensure knowledge of census and bed board for efficient admissions flow. Accurately maintains list of open bed status and waiting lists at all programs and coordinates patient flow to ensure expedited admission process Coordination with all programs re-admission flow Coordination with UR and finance for admissions Coordination with patients/families, referral source and outpatient providers Demonstrates consistent knowledge and competence of patient census and patient flow to ensure efficient access to care Coordination of all admissions from call to assessment to admission Ensure efficient admissions flow through response team, assessment and admission Coordinate with the Financial Department in obtaining insurance verifications, payment information and providing facilitation of admissions Collect medical and psycho-social documentation regarding applicants to present to clinical staff when needed Must Haves 1+ years of behavioral health admissions experience required Insurance and UR experience Admissions/behavioral health call center knowledge and experience Clinical skill to coordinate with pts and families Bachelor's degree required The compensation range for this position is based upon candidate experience and market expectations. Colorado pay range $22—$28 USD What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.

Responsibilities

The Admissions Coordinator manages the end-to-end patient admission process, including coordinating with clinical staff, financial departments, and families. They are responsible for maintaining accurate census data and ensuring efficient patient flow across all programs.